Security Analyst II
| | | | | | Industry Focus: | Information Technology | | Job Title: | Security Analyst II | | Looking For: | Permanent Full-Time | | Visa Status: | U.S. Citizen | | Salary: | $30000 - $50000 | | Education Level: | 4-Year College Degree | | Relocation: | No Relocation | | Travel Preference: | Light Travel | |
OBJECTIVE: To obtain a challenging and rewarding career in a professional environment where I can optimize and enhance my skills in Information Technology and Customer Advocacy.
COMPUTER SKILLS
Ø Currently use, Entrust, PKI, ESM, and Cisco IDS for MCI’s network. DMZ, SNORT, ISS, NESSUS and other various security protocols.
Ø Responsible for Security Assessments, Internal Audit, and Compliance Management.
Ø Mid-Range applications such as ISN, and the monitoring of ARUs, ACP’s, and ACDs via MCI platforms. Some experience with UNIX applications and VAX systems. Deal with switch platforms, maintenance, routing, billing, and statistics collection. As well as various network architectures.
Ø Windows 98, 2000, XP and Server, MS Office, Networking, LAN/WAN, TCP/IP
WORK HISTORY
System Security Analyst II, MCI Oct 2000 – June 2004
Conduct regular security audits to ensure that systems are being operated securely, and computer security policies and procedures are being implemented as defined in corporate security plans. Conduct information security risk assessments and risk management services throughout the company, providing security risk evaluation, mitigation and solutions to projects and initiatives. Stay abreast of industry best practices in risk management techniques and integrate new methods and tools as appropriate.
Team Lead Network Engineer, SMC, MCI Aug 2000 - Nov 2000
Worked as a team lead with twelve engineers in MCI WorldCom’s Systems Management Center, involved in research and resolution of basic network, application, and operating system problems in support of MCI WorldCom’s call processing midrange computing environments. Developed excellent interpersonal, training, communication, and documentation skills. Responsible for ensuring Service Level Agreements are met consistently and in a quality manner.
Network Engineer I, MidRange Support, MCI Aug 1998- Aug 2000
Provided first and second level restoration support for numerous MCI WorldCom midrange applications and systems. Independently performed system level troubleshooting, analysis, and problem resolutions required to maintain or restore service. Utilized standard network management platforms and custom utilities to isolate and resolve problems. Proven track record of first-rate customer service skills and the ability to drive client issues to resolution.
Engineer I, Mainframe, MCI June 1997- Aug1998
Performed proactive application surveillance and monitoring for MCI business systems in addition to problem management notification and escalation. Managed call flow according to established guidelines. Also performed assigned technical projects to facilitate process improvement and required report circulation
EDUCATION
Bachelor of Science in Information Technology Management, Colorado Technical University
Associate of Science in Information Technology System Support, Colorado Technical University
SUMMARY
Ø Ten plus years of successful experience in customer service.
Ø Reputation for reliability, follow-through, and commitment to service.
Ø The ability to effectively and adequately persuade, influence and negotiate.
Ø Well regarded for interpersonal, written and oral communications.
Ø Real-Time proactive monitoring, troubleshooting and trouble resolution.
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Edward Dormer1425 Vondel Park Dr.
Colorado Springs, CO 80907 US
719-475-0276 (Day)
719-238-7590 (Cellular)
Normet2@earthlink.net
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