Applicant Tracking System & Corporate Career Site
Frequently Asked Questions (FAQ) |
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1. What is an Applicant Tracking System (ATS)?
2. What is the Recruiting Desktop?
3. How do I choose how my job postings are distributed? What are my options?
4. When candidates apply to jobs or submit resumes on my Corporate career Site, where does their information go?
5. Can I add additional users to my ATS?
6. How do I add users to my ATS?
7. How do multiple users log in to the same account?
8. Can multiple users be logged in at the same time?
9. There are three roles I can assign to users in my employer account - Recruiter, Manager and Administrator. What functions are available to each role?
10. What reports can I run from my account and how can I customize them?
11. What statistics are displayed from the My Products section of my Recruiting Desktop?
12. What other services are free to network employers?
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| 1. What is an Applicant Tracking System (ATS)? |
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An Applicant Tracking System (ATS) is a software application that enables the electronic handling of corporate recruitment needs. Most systems include a corporate career site, allowing companies to post jobs onto their own website, as a way to attract candidates. Candidates may apply for specific jobs or post
their resumes generally to the company. Effective solutions store this candidate data inside a database to allow for effective searching, filtering, and routing of applicants. The largest organizational benefit of an Applicant Tracking System is improved productivity of the recruiting team. Electronic handling of requisition
and candidate data allows significant opportunities to reduce inefficiencies through automated processes. Further, the improved organization of candidate information allows for quicker decision-making. The end result is reduced cost and time per hire.
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| 2. What is the Recruiting Desktop? |
The Recruiting Desktop is a data storage and workflow management system which serves as the back-end of our free ATS. From the Recruiting Desktop, you can:
- Create job postings for your Corporate Career Site or purchase postings to our network of thousands of job boards.
- Store, search, filter and forward candidate resumes.
- Request interviews with potential candidates by e-mail.
- Add notes to candidate resumes or to your To-Do-List.
- Generate reports to track job posting and account activity, and much more.
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| 3. How do I choose how my job postings are distributed? What are my options? |
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You can choose the options that best serve your needs. Under the Job Distribution Options page, you can choose to post your job for free to your Corporate Career Site, pay for premium network placement, or both.
If you choose premium network distribution, you can pay per job posting or pre-purchase products by contacting one of our representatives. After you choose your distribution option, click on Save Job Posting.
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| 4. When candidates apply to jobs or submit resumes on my Corporate career Site, where does their information go? |
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When candidates apply to jobs or submit their resume, the information will be available on your Recruiting Desktop. You can click on "My Applicants" and either select all of your job applicants or select the applicants for a specific job posting.
Then you will see the names of the candidates, their resume title, location, salary expectation, application date, and status. You also have the option to view their entire resume. In addition to the Recruiting Desktop,
if you enter an apply email when posting your job, your candidate's resume information will be sent to that email address.
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| 5. Can I add additional users to my ATS? |
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Yes. Each employer account has the capacity to include up to five (5) users, including the original user, plus up to four others. Each additional user will be given a sub-account under your original, main account.
Users can log onto their respective sub-accounts, and all activity can be monitored and tracked by Manager/Administrator accounts (Reference question 9 below).
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| 6. How do I add users to my ATS? |
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You can provide other members of your recruiting team with access to a centralized employer account. On the Recruiting Desktop, in the Manager Your Licenses box you can click the Add/Change User Roles link. From that area, employers can add new users to a centralized, main account and designate roles for each member. Once multiple users have been added, each user will be emailed their own login (email address) and password for a sub-account. The user will have to check their email, log in to their new sub-account, and change their password to activate their account.
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| 7. How do multiple users log in to the same account? |
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Additional users can login to their respective sub-accounts at any time using their login (email address) and password information. All activity can be monitored by the Manager/Administrator user roles (Reference question 9 below).
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| 8. Can multiple users be logged in at the same time? |
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Yes, multiple users can be logged in to their respective sub-accounts at the same time.
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| 9. There are three roles I can assign to users in my employer account - Recruiter, Manager and Administrator. What functions are available to each role? |
Users who are given the Recruiter role will only have access to their own sub-account, and the job postings and applicants from that sub-account. They will not not see the Run Report, Team List or Team Job Postings links or have access to the Corporate Career Site or Manager Your Licenses boxes.
Users who are given the role Manager will have access to all links within the new Track Yourself & Your Recruiters box on the Recruiting Desktop and be able to use the features inside, including:
- Running reports - Results will return data from the entire team.
- Team List - View each team member and their job postings, and send notes to team members.
- Team job postings - View, copy, edit and inactivate job postings for the entire team. Also view resumes submitted to each posting.
Managers will not see or have access to any of the functionality of the Corporate Career Site or Manage Your Licenses box on the Recruiting Desktop.
Users given the Administrator role will be able to see and use all functions in all boxes of the Recruiting Desktop. This includes the Track Yourself & Your Recruiters box, Corporate Career Site box, and the Manager Your Licenses box, which gives you access to add and/or change user roles. The user who originally registers the main account will automatically be given Administrator status, until designated otherwise.
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| 10. What reports can I run from my account and how can I customize them? |
Any account user designated as a Manager or Administrator (Reference question 6 above) can run account activity reports from their Recruiting Desktop. Just follow these easy instructions for running and customizing reports:
1. Log in to your employer account. From your Recruiting Desktop, click the link labeled Run Reports in the Track Yourself & Your Recruiters box.
2. Types of reports available are as follows:
a. Contact Information Report - Search and compile names, addresses, phone numbers, and email addresses for candidates and company contacts.
b. Candidate Information Report - Track candidate information including location, current job title, salary requirements, resume posting date and contact information.
c. Job Posting Report - Track job descriptions posted to your main company account by single or multiple users. Return information including job posting title, status (active or inactive), recruiter name, title and email, posting date, position salary requirements, and more.
d. Meeting Schedule Report - Search meetings scheduled from your main company account by single or multiple users. Track information including meeting date, status, location, and type, candidate and recruiter name and associated job.
e. Notes Report - Track notes by type, contact, priority, follow-up status, follow-up date, creation date, creator, and more.
Reports can be customized by entering time periods for which you wish to view results. You can also choose information you want to include from multi-select boxes, and select the format in which you wish to view results.
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| 11. What statistics are displayed from the My Products section of my Recruiting Desktop? |
Job Posting section:
- Active Network Jobs - This is the total number of active network jobs posted by all users under the main account.
- Remaining Network Jobs - This is the total number of available network jobs that are under the main account.
- Active Corporate Career Site Jobs - This is the total number of jobs that are being distributed to your Corporate Career Site.
If you have job slots on your account instead of standard job postings, the expiration date of your slot product will be displayed under the Remaining Network Slots.
Resume Products section:
- Views Remaining - This is the total number of resume views that are remaining under the main account. The total number is not based by individual user.
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| 12. What other services are free to network employers? |
In addition to free ATS to track applicants and Corporate Career Site with free job postings, we have other services that are provided at no charge to network employers.
- Blinded Resume Search allows you to search one of the largest resume banks available.
- Resume Distribution Service allows you to receive targeted resumes. You specify what industry and state you are looking for, and when matching job seekers choose to blast their resume, you will receive it.
- Resume Alerts notify you when new resumes match your search criteria. You can create as many alerts as you need using keywords, location, and/or category.
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