Debbie Lee

Creative Thinker with a talent for Multi-Tasking

Ashburn, VA 20147
Job Function
Clerical & Administrative, Military & Government
Effective administrator with over 8 years experience in customer service, program management, and revenue account administration; in addition, I have 6 years experience in Government Assistance processing security clearances. Demonstrated skills in financial analysis, problem-solving, resource coordination, public relations, and developing effective working relationships. Effective team-builder with track-record of fostering morale and group cohesiveness in a customer-service oriented environment. Organized, detail-oriented, dependable team player accustomed to working in a fast-paced corporate environment, with competing priorities and deadlines.


Administrative Assistant
General Dynamics Information Technology
Administrative Assistant
Apex Systems, Inc
Management Analyst
Temporary Solutions, Inc
Collections Analyst
ThyssenKrupp Elevator
Mortgage Processor
Wachovia Mortgage Company
Deputy Court Clerk
City of Alexandria General District Court
Administrative Assistant
Metropolitan Carpet Specialists
Administrative Assistant
Moscow, ID
Palouse Properties, Inc

Work Experience

    • Management Analyst
    • Temporary Solutions, Inc // May '09 - Jan '12
    • Management Analyst (5/2009-1/2012) Temporary Solutions, Inc., Manassas, VA (supporting TSA Personnel Security, Dept. of Homeland Security) Contact: Tony Cesare, (571) 227-2437; Carrie Schori, (703) 217-3616 • Have a current Single Scope Background Investigation (SSBI). • Initiated, reviewed, analyzed, evaluated and processed background investigations for both new and existing TSA personnel. • Coded and scheduled background investigations with OPM. • Monitor and Track personnel security actions until Scheduled with OPM. • Provided guidance to TSA employees and management personnel regarding investigation materials and requirements. • Troubleshooting user login and other issues with OPM electronic Questionnaire for Investigations Processing (eQIP). • Verified employee compliance with all investigative procedures, including proper completion of SF86 using eQIP, prior to adjudication. • Collected supplemental documents from applicants and routed to appropriate offices to expedite completion of investigations. • Instructed groups of incoming TSA employees on procedures for background investigations. • Ran "Screening Partnership Program" for daily tracking and processing of pre-hire release forms. • Ensured that all airport applicants maintained compliance of personnel security principles and policies. • Provide escort services for non-cleared visitors, and maintenance personnel.
    • Collections Analyst
    • ThyssenKrupp Elevator // Jul '07 - Oct '08
    • Collections Analyst (7/2007-10/2008) ThyssenKrupp Elevator, Lorton, VA Contact: (571) 642-0530 • Successfully managed Accounts Receivable operations for 1,800+ accounts and revenue in excess of $1 million annually. • Generated AR reports on weekly, monthly, bi-monthly and quarterly basis depending on account type. • Prepared and analyzed weekly trial balance reports identifying outstanding accounts and evaluating credit risk. • Identified, researched and addressed invoice disputes and processed credits and refunds. • Coordinated annual inspections of more than 1,900 elevator units serviced by ThyssenKrupp Elevator. • Reviewed inspection deficiency reports and disseminated to appropriate departments for resolution. • Monitored deficiency corrections and informed customers when certifications could be issued. • Received service requests and served as a backup dispatcher for elevator technicians as appropriate.
    • Mortgage Processor
    • Wachovia Mortgage Company // Jan '07 - Apr '07
    • Mortgage Processor (1/2007-4/2007) Wachovia Mortgage Company, Fairfax, VA Contact: (703) 293-2964 • Reviewed mortgage applications and collected necessary information and documents to ensure complete application. • Prepared loan closing documents including deeds of trust, property insurance papers and title commitments. • Processed fee payments to insurers and tax authorities and changes to client information, and/or loan ownership.
    • Deputy Court Clerk
    • City of Alexandria General District Court // Mar '05 - Jan '07
    • Deputy Court Clerk (3/2005-1/2007) City of Alexandria General District Court, Alexandria, VA Contact: JeAnne Rosson, (703) 746-4010 • Received court visitors, addressed questions regarding court activities and procedures and provided general information and assistance to the public. • Collected fines for city, town and/or county violations and transmitted fines to appropriate jurisdictions. • Recorded violations and case information into the District Court's case management system. • Performed or assisted with performance of various office support and procedural activities of the District Court including word processing and data entry support.
    • Administrative Assistant
    • Metropolitan Carpet Specialists // Sep '04 - Mar '05
    • Administrative Assistant (9/2004-3/2005) Metropolitan Carpet Specialists, Sterling, VA Contact: Stephanie Sarantis or Tom Donley, (703) 964-3210 • Answered telephones, scheduled appointments, managed calendars, dispatched work crews and served customers. • Assisted Financial Department as needed and performed other administrative duties.
    • Administrative Assistant
    • Dec '03 - May '04
    • Administrative Assistant (12/2003-5/2004) Ambassador Auto, Moscow, ID Contact: (208) 882-2722 • Monitored multiple-line phone system, answering customer calls and transferring calls to appropriate departments. • General data entry including vehicle service and parts information and service histories. • Conducted pre- and post-inspections of rental vehicles.
    • Bookkeeper
    • Palouse Properties, Inc // Oct '02 - Aug '03
    • Bookkeeper (10/2002-8/2003) Palouse Properties, Inc., Moscow, ID Contact: (208) 882-6290 • Successfully managed Accounts Receivable for 300 apartment rental units. • Coordinated unit repair and service requests. • Engaged appropriate vendors and ensured corrective actions on repair requests were completed in a timely manner ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES • Extensive experience with eQIP, PIPS/JPAS and BITS databases • Experienced with Microsoft Word, Excel, Access and Outlook including general word processing, database management, and electronic communication. • Excellent customer service skills • Possess strong organizational skills. • Able to communicate effectively, both orally and in writing. • Considerable experience with a variety of record keeping and file management protocols.
    • Administrative Assistant
    • Apex Systems, Inc // Aug '12 - Dec '12
    • Manage the Purchase Order process from Department of State (DoS) to obtain materials and distribute within the DoS to meet the Service Level Agreement (SLA) deadlines.

    • Administrative Assistant
    • General Dynamics Information Technology // Dec '12 - Jul '16
    • Manage the Purchase Order process from Department of State (DoS) to obtain materials and distribute within the DoS to meet the Service Level Agreement (SLA) deadlines.



    • Bachelor's Degree '01 // Education
    • University of Idaho
    • High School Diploma '81
    • San Dieguito High School




Access Accounts And Accounts Receivable Administrative Assistant Answering Ar Basis Bookkeeper Case Management Clerk Closing Collections Credit Customer Service Data Entry Database Database Management Databases Detail-oriented Dispatcher Excel Excellent Customer Service Skills File File Management Financial Analysis Inspection Inspections Invoice Loan Closing Loans
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