As I understand it, Vilfredo Pareto (who is credited with being the mentor of Benito Musillini, and was the inspiration for getting the trains to run on time) was gardening one ...
Temporary Staffing during a recession:
After relocating to Brooklyn, NY, Aaron Walker, 26, thought job hunting in the big apple would be an easy task. However, once the media ...
Are you interested in a career that puts you on the front lines with customers? If you like helping people and have an outgoing personality, a career as a customer service ...
Put the Spotlight on Service!
09/12/2006
Take time out to recognize the front-line contributions of your customer service staff during Customer Service Week, October 2-6. By ...
Jon came to me with not only a problem, but also a great attitude. He wanted to know if I would exchange a higher priced PDA for a lower priced one outside of the exchange period, ...
One excellent way that will help keep your employees motivated and help gather great ideas on improving your business is to use an employees’ suggestion box. It’s no surprise that ...
Accenture published its seventh global report on government service delivery titled "Leadership in Customer Service: Building the Trust". According to the report, the government ...
It pays to please customers, because they will choose you over competitors even if they have to pay more to obtain your products or services. The following statistics show that ...
