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Banquet Server

Fire Keepers - Battle Creek, MI
Job Number
101001786

Job Description

The Banquet Servers main duties include serving food and beverages to banquet guests. ESSENTIAL DUTIES AND RESPONSIBILITIES: Must attend all designated pre-meal meetings. On a continuous basis, keep service corridors, pre-function space and storage areas clean, organized and unobstructed. Perform all Banquet side-work as designated by the Banquet Captain. Attend to all the needs of the guests during functions and function related duties. Set up of the meeting and event rooms. This may include laying table linen, setting china and silverware, filling water pitchers and brewing coffee, filling salt & pepper shakers, sugar bowls, rolls, butter and salad dressings per the specifications outlined by the BEO. During the meal, responsible for serving the meal to the left of the guest and clearing the meal to the right of the guest. Servers should also be able to provide some information about the meal they are serving if the guest requests it. After the meal, responsible for clearing dishes and preparing them for the Banquet Stewards, stripped the tables and storing the items as needed. Responsible for keeping assigned work area clean and sanitary by walking the assigned banquet area before and after the event and report any issues with the facility to the Banquet Captain. Also directly responsible for the cleanliness and repair of the service equipment and storeroom. Assists in maintaining standards of health, safety, and sanitation. Participates as a team member with Banquet Houseman, Banquet Bartenders, Banquet Bar-backs, Banquet Cooks, Banquet Captains, Banquet Supervisors and any pertinent company employees in producing a smoothly and efficiently run operation that meets the highest standards of customer service. Responsible for maintaining a consistent and regular attendance record. Must be able to maintain appropriate Gaming License. Assist in other duties and projects as assigned. Outstanding example of and a credit to FireKeepers Casino. Knowledge of correct maintenance and use of equipment. JOB REQUIREMENTS: QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE: High School Diploma or GED preferred. One to two years experience, preferred. LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, and memos. MATHEMATICAL SKILLS: Ability to add and subtract two digit numbers and to multiply and divide with 10s and 100s. REASONING ABILITY: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. Regularly required to stand; walk; sit; and use hands to finger, handle, or feel objects, tools or controls. Occasionally required to reach with hands and arms, and to sit; climb or balance; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The noise level in the work environment is usually moderate, increasing to loud when on the casino floor. Must be able to operate in mentally and physically stressful situations. INDIAN PREFERENCE Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preferences to NHBP Tribal citizens, spouses of NHBP citizens and members of other federally recognized Indian Tribes. FireKeepers Casino reserves the right to make changes to the above job description as necessary.

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