Business Development/Client Manager

Business Development/Client Manager

PTC Client Managers are expected to be a Business Manager able to balance customer success with a profitable services business.  They are responsible for winning profitable and high value services business by working directly with the Sales and Services Delivery organization to engage our company’s strategic clients and prospects to maximize value from product development process improvement.

In this role, you will be responsible for the following

• Drive PLM program success across complex organizations
• Understand customer opportunities and have a point of view relative to PLM strategy and PTC’s technology
• Mobilize deliver teams, oversee project execution and monitor results
• Understand how to assess and manage risk and produce sustainable, predictable business results
• Understand how to effectively forecast sales opportunities
• Work tightly with key accounts and PTC’s Sales Organization to identify opportunities for services business to drive customer value
•  Identify, cultivate, negotiate and close consulting and training opportunities with strategic customers of PTC's Product Development System
• Work to align a rolling services roadmap to client strategies and initiatives and obtain client sponsorship
•  Manage a pipeline of training and consulting opportunities against bookings and revenue quotas
•  Articulate PTC’s services methodology and value proposition to instill confidence in our clients and be viewed by the client as the credible advisor for implementation
• Effectively position, craft and scope high value and high quality engagements
• Document services engagements through high quality Statements of Work (SOWs)
• Proactively participate in governance during the execution of services at your client
• Mobilize the delivery team for the implementation of the agreed upon SOW
• Maintain ultimate responsibility for the success and customer satisfaction for deployment of PTC services at your clients

Requirements

• Ability to articulate PLM best practices and influence clients to your point of view

• Ability to add value at the executive level when it comes to establishing PLM strategy
• Ability to produce and deliver polished and professional proposals – Advanced presentation skills are a must
• Top-notch written and oral communication skills with experience producing superior deliverables
• Ability to work well under pressure in unstructured and structured environments
• An incredible desire to win and do whatever it takes to drive success
• Preferred industry experience in Aerospace, DoD, Discrete Manufacturing
• PLM experience is highly desired, but not required
• Knowledge of product development and product development processes
•  Understanding of software implementation
•  Understanding of and experience in the consulting process
•  Business acumen and experience working in a selling cycle
• Ability to act as an expert advisor

Certifications in the following is preferred:

• Lean, Six Sigma, PMP, SCOR, DCOR, CMII, Systems Engineering/Logistics Engineering

Functional experience in:

• Supply Chain Management (Supply/Inventory Management, Logistics/Distribution, Maintenance/Repair, Manufacturing)

Basic Qualifications:
 

• Bachelors Degree (4 year degree)
• 5 years industry experience
•  5 years sales/business development experience.

Position requires up to 75% travel; may be required to be at client sites (USA), for long periods of time
 

**Because of the consultative nature and travel components of this role,

candidates will work from home offices,

and can be located in anywhere in the country**

Please apply on line at :