Overview:
Seeking a Senior Network Services Professional with Cisco/VOIP experience.
Macy's Systems & Technology (MST) is the information technology division of Macy's Inc. Macy's Inc. is the nation's largest operator of department stores with over 800 department store locations in 46 states. In addition, we operate major catalog and internet operations for Bloomingdale's and Macy's. Macy's Systems & Technology is headquartered in Johns Creek, a suburban setting northeast of Atlanta, Georgia.
We offer competitive salaries, comprehensive benefits, employee fitness center and a merchandise discount.
Key Accountabilities: · Bachelors degree in engineering, computer science, information technology or related technical discipline. Equivalent education and experience will be accepted in lieu of a Bachelors degree.
· Minimum of 4 years experience in network operations. Two of which are preferably in management or technical leadership role.
· Minimum of 6 years experience in a high-end network engineering capacity.
· Expert knowledge of VoIP/IPT technology from a design, implementation and support perspective.
· Extensive working knowledge of Cisco Unified Communications and Collaboration products. Knowledge of Avaya platforms a plus.
· Working knowledge with integration of Cisco Unified Communications with IBM Lotus Notes/Sametime.
· Extensive working knowledge on integration of WiFi/Voice services for a private enterprise.
· Minimum of 4 years experience configuring and implementing Cisco switches and routers.
· Advanced working knowledge of Telco service provisioning/implementation process.
· Advanced knowledge of SIP Trunking and Session Border Controllers a plus.
· Advanced knowledge and proven experience in network design and specification.
· Expert knowledge of TCP/IP.
· Expert knowledge of network topologies.
· In depth knowledge and proven experience with network diagnostic and troubleshooting tools.
· In depth knowledge and proven experience with network capacity planning.
· In depth knowledge and proven experience with network management tools and techniques.
· Proven technical leadership skills.
· Excellent written and oral communication skills.
· Experience working in a team environment.
· Ability to train and mentor technical team members at all levels.
· Ability to work independently.
· Proved ability to manage projects and handle conflicting responsibilities.
· Ability to travel approximately 10% of the time.
This position is located in Johns Creek GA.
Macy's is an equal opportunity employer, committed to a diverse and inclusive work environment.