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CitiFinancial Loss Mitigation Specialist Boise ID
Reference Code: 14000085
Location: Boise, ID, USA
Education Level: High School Diploma/GED
Job Description Brief Description of the Organization
CitiFinancial Servicing (CFS) focuses on customer support, collections of past due accounts, compliant account solutions and successful account loss mitigation within our portfolio. Our centers, located across the country, handle large portfolios and heavy call volumes daily with excellent customer service. Our employee teams work together to ensure all customers are treated respectfully when resolving customer account concerns.
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When you begin your career with CitiFinancial you will be eligible for a competitive salary with bonus opportunities (Monthly and Quarterly) based upon your performance results. On your first day of employment you will be eligible for our benefit plans including Health, Dental, Vision, 401K, Paid Time-Off and much more.
As a member of our successful team you will:
-Work directly with customers managing collection activities while ensuring a high level of customer service
-Recommend solutions for delinquent accounts that are compliant within guidelines
-Work as an individual contributor and as part of a team to achieve business objectives
-Ensure that all servicing documents and processes are completed accurately per internal policies
-Be responsible for managing a cash drawer and performing administrative tasks and duties
Senior members of the team will also:
- Assist in coaching /training team members to provide knowledge and expertise on servicing policies and guidelines, provide account solutions, and overall management of the Team and operations
-Support the Center Manager to ensure the entire team/office is performing at high level and meeting individual and Center goals
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