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Listed below are the top 10 out of 111 listings that are in the same industry and location as the job you were looking for. To see more than 10 listings, click here to search similar jobs in Carmel, IN
Ascension Health Ministry Service Center - Indianapolis, IN US
The Ascension Health Ministry Service Center serves our clients, delivers value and enables new possibilities for our health ministries throughout the US. Join ...
Communication is the heartbeat of any Army National Guard unit. By joining the Army National Guard as a Signal Support Systems Specialist, you will keep the ...
Pyramid Technology Solutions, Inc. - Indianapolis, IN us
System functional design technical design and programming experience within a team environment 100 Expertise with full software development life cycle including ...
Reporting to the Project Manager,the Senior Integration Specialist is responsible for designing, developing and implementing integrations along with the review, ...
Job ID: 6250 Job Location: Carmel, IN City: Carmel State: IN Country: USA Job Category: Customer and Technical Support Application Support Analyst The Active ...
Job ID: 6023 Job Location: Carmel, IN City: Carmel State: IN Country: USA Job Category: Customer and Technical Support We are looking for an employee for a ...
Information Security Specialist We have a requirement to recruit two Information Security professionals to be the Security Transition specialists forming the ...
Overview: This person will report to the ECommerce manager and work closely with the Lead Software developer in helping to increase the overall functionality ...
Job Summary: Reporting to the CTO, this individual will be responsible for coordinating the planning, design, development and implementation of business applications ...
Wrth Service Supply is one of five sister companies of Wrth Industry of North America and a member of the Wrth Group of companies. We are widely recognized ...
The Client Application Specialist's role is to deliver support to our clients using our products; the goal is to ensure the clients are efficiently and effectively fulfilling their business objectives when using our technology. This position includes troubleshooting applications, resolving issues, answering questions and giving tutorials on product functionality as well as providing excellent customer service support to our clients. Proven communication skills and problem-solving skills are critical to successful performance in this role.
Responsibilities
Handle incoming calls and email support requests from clients
Troubleshoot technical problems and answer general support questions for our various products
Educate and explain features and functionality to clients via phone and email
Work with customers and technical groups to resolve issues
Provide feedback to the development team on issues pertaining to the system
Log all communications and essential information into an internal database on a daily basis
Work with Implementation Analysts and Sales as needed to ensure clients' needs are met
Perform on-call duties during holidays, nights, and weekends as needed
Ability to develop professional relationships and provide support via phone based and email based communication in a professional, polite and articulate manner
Experience and demonstrated ability to prioritize and multitask in a deadline driven high pressure environment
Technical orientation and the ability to quickly learn new technology
Proficient in Microsoft Office
Ability to work in a fast paced environment
Strong attention to detail
Good problem solving skills with the ability to think creatively
Must be team oriented with the ability to work independently
Perform on-call dutiesduring holidays, nights, and weekends as needed
Flexibility to work on holidays and weekends as needed
