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For your reference, we have included the original job posting below.
Director of Capacity Management
Job Number:
44242898
Company Name:
University of Utah Healthcare
Job Location:
SALT LAKE CITY, UT US
Job Categories:
Management & Business Healthcare & Medical
Director of Capacity Management
Requisition Number: 4087 Job Title: Director of Capacity Management Department: UUH IRC 20F NURS SRVC ADMIN Reg / Temp: Regular Employment Type: Full Time Shift: Days Work Schedule: M-F Location: UNIVERSITY HOSPITAL - 50 NORTH MEDICAL DRIVE City: SALT LAKE CITY State: UTAH
Job Description: : As a patient-focused organization, the University of Utah Health Sciences exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. The Health Sciences Center seeks faculty and staff that are committed to the values of compassion, collaboration, innovation, responsibility, diversity, integrity, quality and trust that are integral to our mission.
Position Summary:
This position directs the operations and strategic planning of human resources, customer/patient services and financial management in supporting University of Utah goals and mission. The incumbent acts as a catalyst between departments, faculty, physicians and staff to ensure continuity and quality of service.
This position is not responsible for providing care to patients.
Essential Functions:
- Directs the development and implementation of human resource, customer services and financial objectives that are consistent with University of Utah goals and objectives. - Provides strategic direction by setting short and long-term goals; estimating budgetary requirements for staff, space and equipment planning. Implementing special projects and policies. - Forecasts capital and operating budget needs by evaluating and reporting on market sensitivity, financial analysis, and space utilization review. - Ensures customer satisfaction by analyzing complaints, concerns and suggestions and providing appropriate follow-through. - Oversees the analysis and determination of appropriate staffing levels to support customer needs. - Oversees all aspects of human resource management including recruitment and retention of assigned staff. - Ensures the competency of management and supervisory staff through on-going goal setting with staff and performance evaluations. - Markets and promotes new and existing programs and services to internal and external customers. - Participates in university-wide committees to establish customer services and administrative plans and policies. - Facilitates cooperative and collaborative community and institutional relationships.
Knowledge / Skills / Abilities:
- Ability to perform the essential functions of the job as outlined above. - Demonstrated leadership, human relations, and effective communication skills. - Knowledge of hospital business operations and demonstrated strategic planning skills.
Qualifications: Required - Bachelor's degree in Business Administration, Health Care Administration, or related area, or equivalency. - Eight years of progressively more responsible management experience.
Preferred - Applicable supervisory training. - Master's degree in Business Administration, Health Care Administration, or related area.
