Director of State Operations
IFCS serves families in Florida, Maryland, North Carolina and Virginia through intensive
in-home family centered services . Founded in 1988, IFCS' service model provides individualized, practical support to families, including assistance during times of crisis and help with parenting in unusual or difficult circumstances. IFCS also works with families to resolve conflicts, address their communication needs, and provide support when the tasks of daily living are overwhelming. IFCS joined The Mentor Network in 2009.
Innovation, Family Preservation, Success...A career with IFCS! Summary of Job Description :
The primary role of the Director of State Operations (DSO) is to assist the state director and regional directors, as assigned, in the operational, service delivery, public relations and marketing aspects of the state for the purpose of maintaining excellence in service delivery and efficient operations.
Essential Job Functions :
To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Develop and implement a contract compliance system that assures maintenance of the requirements (both internal and external)
- Fulfill the responsibilities of Regional Director during any interim that shall occur due to the resignation, termination or leave of a RD for any given region in the state
- Provide assigned training to FCS or State Management Team members
- Assume coordination, reporting and in some cases, development and implementation responsibilities for special projects and statewide grants - short or long term as they shall be assigned
- Assume specifically assigned marketing and public relations tasks, such as presentation, preparation of marketing material, conference attendance and marketing and meetings with contractors and managers
- Assist State Director with Training and development processes of all staff within the state
Requirements/Experience :
• Masters' Degree in a Human Services field
• Licensed in Clinical Services
• Two-years of supervision experience preferred
Other Skills and Abilities :
- Knowledge of office practices and procedures
- Ability to prioritize, plan and organize work
- Excellent communication skills, both verbally and in writing
- Ability to remain confidential of company business
Please visit our Career Center at and search for job number 540 for more information and to apply online. Applications are only accepted via our Career Center. IFCS supports the principles of equal employment opportunity. IFCS is dedicated to a policy of nondiscrimination in employment on any basis including race, color, age, sex, religion, national origin, the presence of mental, physical, or sensory disability, sexual orientation, or any other basis prohibited by federal, state, or local laws.
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