Konica Minolta Business Solutions U.S.A., Inc. is currently seeking a Production Imaging Print Specialist- Production Systems Specialist.Establishes an up-to-date file of service manuals, part books and other service literature using the issued laptop and develops familiarity with contents.
Professionally represents Konica Minolta as a responsive, reliable customer-oriented company through technically proficient, cost effective and timely service consistent with calls / units per day, utilization, and efficiency goals on the Konica Minolta High Volume Production Line. Provides service in printing or production environments on color and B&W systems.
Maintains tool kit, supplies, and accurate inventory for assigned territory.
Must maintain the minimum call per day average.
Maintains effective relationships with customer and fellow employees.
Provides sales support as required (i.e. advising sales on problems as accounts, service leads).
Accurately and timely completion of invoices and expense reports.
Must follow the policies and procedures set forth by Konica Minolta Business Solutions U.S.A., Inc.
Installs multiple protocol and/or multiple network operating systems in conjunction with software based solutions, i.e. Barr System, AHT, TR Systems, etc.
Integrates Konica Minolta products into mid-Range systems for the Data Center market or high-speed systems including scanning for the CRD / POD market.
Ability to seamlessly integrate into the customer's network environment
Excellent customer relation skills
Proactive and self-motivated
Must be able to work independently with very little supervision.
Demonstrated electro-mechanical, digital electronic, and PC expertise
Provides 24/7 on-call service and a maximum 2-hour on-site response time.
Installs complex networks and software solutions: may involve mid to high range platforms, additional data center, CRD Solutions.
A+, N+, MCP, CDIA - or approved internal certification(s) recognized as replacing (any or all of) the preceding external certifications.
High School and Technical School graduate or equivalent experience.
8+ years experience related to technical/repair of business equipment.
KONICA MINOLTA OFFERS:
Outstanding benefits package (incl. medical, dental, life insurance)
401(k) plan with matching company contribution
Excellent holiday/vacation plans.
Tuition Reimbursement Program.
Employee Referral Bonus Program.
Ongoing professional development training.
State-of-the-art office products.
Visible, exciting work supporting the sales of cutting edge technology and workflow solutions.
Konica Minolta is Proud to be an Equal Opportunity Employer M/F/V/D Committed to Affirmative Action.