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For your reference, we have included the original job posting below.
Head of Global Building Engineering and Maintenance
Job Number:
37769077
Company Name:
TeleTech Holdings
Job Location:
Englewood, CO US
Job Categories:
Engineering & Architecture Construction & Extraction
Head of Global Building Engineering and Maintenance
Head of Global Building Engineering and Maintenance
Attract, develop & engage a world-class workforce
TeleTech is one of the largest and most geographically diverse global providers of technology-enabled business process outsourcing solutions. Our integrated global solutions are provided by approximately 44,000 employees utilizing 35,600 workstations across 56 delivery centers in 16 countries. TeleTech and its subsidiaries have a 29-year history of designing, implementing, and managing critical business processes for Global 1000 companies to increase their operating efficiencies. TeleTech and its subsidiaries support more than 270 business process outsourcing programs serving approximately 160 global clients in the automotive, communications and media, financial services, government, healthcare, retail, technology and travel and leisure industries.
Position Summary:
Reporting to the Vice President of Global Real Estate & Facilities, this executive will serve as the organization's global leader for building engineering and mechanical, electrical and plumbing (MEP) functions with an emphasis on deploying emerging energy technologies, global facilities efficiencies and project management across the global site footprint. This leader will provide oversight and support to global facilities staff and partner closely with other key company executives to ensure the most efficient operation and maintenance of all building operations and equipment. The Head of Global Building Engineering & Maintenance will lead the emergency/outage response process across all facilities (including the global headquarters), and manage our cost structure/efficiencies across the global facilities portfolio.
Our Head of Global Building Engineering & Maintenance will be responsible for:
Capital Planning
Prepare and manage annual capital plan for building systems and facilities with all necessary details (estimated costs, project dependencies, proposed schedules, priority and risk/ramifications if work is not performed, etc.)
Oversee the project management/implementation of the global facilities plan, ensuring adherence to deadlines and spend requirements.
Facility Evaluations and Due Diligence
Perform expert site due diligence for new locations and acquisition properties
Secure necessary project bids and provide cost estimates as a member of the global site selection/diligence team (serving as the company SME for building/facility aspects of the site selection process)
Energy Design and Engineering
Track and stay current on emerging technologies related to low energy building design
Proactively provide innovative technical solutions for the cost effective operation of facilities and data center operations
Perform detailed energy, daylight, thermal comfort and life-cycle cost analysis of building designs
Document carbon footprints for existing building(s) and project carbon footprint information for new construction
Generate strategies to reduce carbon footprint for both new and existing construction
Work with design teams on Net Zero Energy goals
Provide LEED and sustainable design consulting services for new and existing building projects
Maintenance
Ensure the effective maintenance and operation of all building systems through direct management and partnerships of global Facilities staff and any outside contractors
Ensure all critical equipment is running properly and ready for any emergency situation at all times
Provide direction to Facilities staff on repairs, maintenance and related costs
Staffing
Manage and direct building engineering/maintenance teams to ensure a best-in-class employee experience for occupants of TeleTech facilities
Oversee and direct the effective management of outside vendors
Ensure adherence to schedules and integrity of reported KPI's data
Ensure effective round the clock staff coverage at all locations including knowledgeable staff coverage at all critical data center locations
Vendor Management
Develop product specifications and supplier sources for materials as required
Ensure proper bid procedures are followed within company policy
Ensure the best prices for commodities are being obtained through the bidding process
Ensure service contractors are performing work properly and effectively
Other Specifications:
Bachelor's degree in Engineering with 10 to 15 years experience in building engineering/maintenance leadership role over multiple sites across the globe
Developed and managed data center mission critical environments (N 1 or greater)
Demonstrated broad knowledge of electrical, mechanical, chemical and architectural engineering skills with a detailed understanding of regulatory requirements across global geographies
Experience with energy management systems hardware and software including the ability to integrate and develop more efficient and cost effective solutions
Familiarity and experience with renewable energy technologies, system designs and their applications. Strong analytical skills for assessing feasibility of new technologies
Exceptional communication skills, positive approach to job, and ability to handle multiple tasks concurrently.
LEED Accreditation or ability to become accredited within 6 months of hire date, if necessary
Excellent project management skills to deliver successful outcomes across multiple global projects; demonstrated ability to ensure adherence to time deadlines and budget forecasts.
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.