Host/Hostess

Host/Hostess

As a Denny’s Host or Hostess greets and seats guests in a friendly and courteous manner, receives payment, and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns. We are seeking candidates with the following qualifications: Ability to communicate effectively in English, both orally and in writing Able to pass all required tests and training requirements for the position Able to work in a team environment Meets Denny’s uniform and grooming standards and maintains them throughout the shift Able to work a flexible schedule, including holidays, nights, and weekends Excellent guest service skills Dependable and able to learn tasks and follow instructions Places a value on diversity and shows respect for others As a Host or Hostess you will be required to: Ability to raise a tray weighing up to 25 lbs. Bend, stoop, reach, wipe, lift, and grasp to completed work activities Able to stand and walk during entire shift Able hear well in a loud environment to respond to employee and guest needs Possess basic math skills (add, subtract, multiply and divide) Must meet any state, county or municipal regulation pertaining to health risk concerns about food handling Able to observe, count, and differentiate between monetary denominations Operate a point of sale system Work around potentially hazardous chemicals At Denny’s our Core Values are: GIVING OUR BEST: Our passion for doing our best is reflected in everything we do. We step up, reach out, pitch in, and find ways to extend hospitality and service that are fundamental to our business. APPRECIATING OTHERS: Our diversity is part of who we are. We recognize the value of different approaches, thinking, perspectives and people. We share similarities in our combined efforts to achieve our goals, but we are uniquely different – and therein lies our strength. A “CAN-DO” ATTITUDE: Because our company was founded on a 24-hour service principle, we have developed the endurance for a business that never stops. We are resilient when faced with obstacles; constantly looking for ways to say “yes”, and proud of being part of a marathon team in family dining. All employees must do the following activities while at work at Denny’s: Make eye contact with guests and other employees. Smile at guests and other employees. Talk to guests and other employees in a professional and respectful manner. Say “thank you” to guests and other employees. Be clean, well groomed, and dressed in the proper uniform at all times. Display a strong commitment to guest satisfaction. Job Duties As a Denny’s employee your job duties include, but will not be limited to: Server: Greets and seats customers in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total customer satisfaction. Responds to and addresses guests concerns. Cook: Prepares, cooks and presents food to order following company menu, food specifications, and timing standards. Adheres to all federal, state, and local safe food handling regulations. Cooks must be 18 years of age. Host or Hostess: Greets and seats customers in a friendly and courteous manner, receives payment, and assists other service personnel as needed to provide total customer satisfaction. Responds to and addresses guests concerns. Service Assistant: Maintains the restaurant’s interior and exterior keeping all areas clean and organized. Keeps dining room tables cleaned and sanitized. Maintains an adequate supply of clean pots, pans, dishes, glassware, utensils and ice in service areas throughout shift. Dress Code and Personal Grooming Standards: Employees must be in proper uniform at all times while working at Denny’s. In addition to the Denny’s uniform, all employees must observe Denny’s grooming and cleanliness standards. Every employee must bathe daily and use a deodorant to control body odor. Employees shall use only mild perfumes or colognes that will not interfere with the aroma of food. Employees shall wear clean slip resistant closed-toe shoes, and clean clothing (uniforms and aprons). As a Denny’s employee you will be required to: * Wash hands thoroughly (using a nailbrush) before beginning work, after visiting the restroom, returning from a break, or after cleaning up a mess or spill. * Wear only one ring per hand (or wedding band/engagement ring set). Gloves must be worn if ring has stones or crevices. * Wear hair restraints such as a hair net, beard restraints, and clothing that covers body hair and that are designed and worn to keep hair from contacting exposed food and food contact surfaces. * Trim/file fingernails to less than 1/8 inch past the fingertip to make them smooth and easy to clean. Unless wearing intact gloves in good repair, a food employee may not wear fingernail polish or artificial fingernails, when working with exposed food. * Refrain from chewing gum. * Refrain from smoking unless in the designated area and wash hands afterward.