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For your reference, we have included the original job posting below.
Inbound Sales Representative-Starts 2/27!!!
Job Number:
43892134
Company Name:
TeleTech Holdings
Job Location:
Tempe, AZ US
Job Categories:
Sales & Sales Management Customer Service
Inbound Sales Representative-Starts 2/27!!!
Close date: 2/19/12
General Summary:
We are looking for aggressive - people to people- sales professionals to join our team. Successful candidates must be able to thrive in an environment that is fast paced, competitive, and constantly changing. You must be an individual who is driven by obtaining personal goal and a strong desire to be the best in your territory.
Under direct supervision, the Inbound Sales Representative is responsible for increasing overall sales revenue for Direct Alliance and its partners. A high level of job performance must be achieved, which is measured through a variety of related sales metrics. The quality and method of work must be completed in accordance with Direct Alliance Corporation's core values. This position pays a base salary and lucrative commission.
Essential Duties & Responsibilities:
Answer inbound calls from consumers and assess customer needs. Utilize all product knowledge and documentation to provide customers with product recommendations appropriate for their needs. Generate incremental revenue for client partners.
Create new accounts for customers calling for the first time.
Data entry of a variety of required profiling information for all customers who call in. Data entry will also be necessary to compile quotes, orders, and related reporting tools.
Achieve levels of sales revenue performance based on existing tenure-based goals.
Other related duties as assigned.
Job Specifications:
High School Diploma or GED equivalent required. College degree or equivalent work experience preferred.
Familiarity with basic use of voice mail and electronic mail systems helpful, but not required.
Use of basic multi-line phone systems.
Excellent data Entry skills.
Knowledge of current company software programs (Microsoft Office, and Internet browsers) extremely helpful.
Minimum 1 year general sales experience required, retail acceptable.
One or more years experience in customer service call center preferred.
Additional Specific Duties & Responsibilities:
Perform the many duties associated with order maintenance, including but not limited to customer service, backorder fulfillment, verification of data, and related duties as assigned.
Assist customer with any escalations and/or problems encountered during the normal course of business.
Attend on-going training seminars to develop and maintain product knowledge, knowledge of our company, Partner, Industry, sales skills, and computer skills.
TeleTech requires all employees hired in the United States to successfully pass a background check and drug test as a condition of employment.
