Infrastructure Engineer II
Job ID #: 13018
Here at WakeMed the Infrastructure Engineer II: A. Establishes architecture and standards for Server Operating systems, enterprise e-mail system, enterprise authentication, enterprise printing, directory tree structure, authentication, remote access solutions, storage, monitoring, documentation, out-of-scope tasks and Customer Service. Current infrastructure applications supported include Microsoft Exchange 2007, Active Directory, SharePoint 2007 & 2010, Lync 2010, Forefront Identity Manager 2010 and Citrix Presentation Server. B. Takes lead role in evaluation of new server software, networking and hardware platforms, business processes and systems integration. C. Takes lead role in identifying system and performance improvement areas within the team and department and implementing changes to support system and performance improvement. D. Provides timely second- and third-level support to customers of Information Services by resolving reported system, application, program, and/or job dysfunction in order to facilitate the clinical and business practices of WakeMed. E. Provides timely support of customers of Information Services by implementing required system, application, program, job and/or report development, modification, or removal in order to facilitate the changing clinical and business practices of WakeMed. F. Ensures quality by accurately analyzing issues and proposed change(s), efficiently designing, completely testing, implementing, and developing/distributing supporting documentation of necessary change(s). G. Responsible for the design, installation, repair, configuration, maintenance, and monitoring of all Hospital Server Hardware, Storage, and associated computer peripherals.. H. Performs other duties as assigned by the manager. Non-Essential Responsibilities: A. May serve as a resource on project teams that require task status to be reported to Project Manager. B. Becomes aware of emerging technologies by locating and attending education sessions/conferences and independent literature review. C. Assists Level I and II team members in developing technical expertise.
Experience Requirements :
Minimum of ten (10) years IT experience required. Minimum of ten (10) years experience with Microsoft server and client software, installation, design, and configuration on enterprise level required. Minimum three years healthcare IT experience preferred.
Education Requirements :
Associate degree in related field required. Bachelor of Science degree in related field preferred. Microsoft certification preferred.
Licensure/Certification Requirements :
N/A
Hours of Work :
Monday - Friday, days
Weekend Requirements :
As Needed
Call Requirements :
Every 6 weeks
