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LifeClinic - National Operations Manager

LifeTime Fitness - Chanhassen, MN
Job Number
88822321

Job Description

LifeClinic - National Operations Manager-CHA02321

Description

Oversees LifeClinic business strategies and the corresponding key performance drivers. Manages programs designed to drive financial and customer service objectives. Delivers consistent LifeClinic operating systems that enable field-level team members to stay focused on the patient experience. Upholds the fulfillment of Life Time Fitness' Mission Statement.

Examples of Work Performed
- Develops, maintains and tracks compliance of standard operating systems
- Oversees business model compliance of COGS and payroll
- Ensures all LifeClinics are compliant with HIPPA regulations
- Understands and clearly communicates LifeClinic strategies to ensure alignment between strategy and field-level tactics
- Creates, analyzes and deploys new programs for the LifeClinic
- Facilitates and/or supports LifeClinic Certification for LifeClinic team members
- Travels to LifeClinics as necessary to train on site or evaluate business
- Drives the annual budget development process and provides monthly tracking against goals
- Partners with LTU recruiting and Department Heads to oversee the hiring of LifeClinic Coordinators
- Partners with LTU training specialists to certify LifeClinic team members
- Coordinates LifeClinic grand openings
- Directs the marketing efforts for LifeClinic products and services

Qualifications

Education:
Four-year college degree in Business or related field

Experience
6 years overseeing a chiropractic business with multiple locations

Licenses / Certifications / Registration:
Medical records education preferred

Knowledge, Skills, Abilities and Other Characteristics

- Ability to multi-task and learn quickly
- Excellent customer service skills
- Ability to handle and resolve conflicts in a professional, tactful manner
- Ability to operate a personal computer
- Knowledge of standard office procedures and computer software
- Excellent oral and written communication skills
- Ability to effectively multi-task with tight deadlines independently and within a team environment
- Ability to define problems, compile and analyze data, establish facts, draw valid conclusions and recommend solutions
- Knowledge of operational budgets and financial responsibilities
- Knowledge of the Chiropractic industry preferred

Physical / Mental Requirements and Working Conditions

Work is performed in an office setting, with some travel required. This position is required to regularly:

- Talk and hear
- Read, write, type and comprehend text
- View objects up close and at a distance
- Effectively communicate and interact with others
- Use reasoning and solve problems through deduction

Primary Location: : MN-Chanhassen - COR - Corporate
Schedule: Full-time
Shift: Day Job

Company Description:

We’re here to provide an educational, entertaining, friendly and inviting, functional and innovative experience of uncompromising quality that meets the health and fitness needs of the entire family.

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