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As a Cosmetic Account Coordinator, you will actively participate in strategic planning and development of territories as well as partner with stores, the corporate office and vendor management to ensure consistent standards and objectives. Our Coordinators train and develop our Cosmetic Beauty Advisors and Counter Managers to achieve planned sales, loyalty, and customer service standards.
Key Accountabilities :
Role model selling behaviors and techniques and participate in achieving sales and credit solicitation goals while displaying prompt, courteous, knowledgeable, and professional customer service.
Recruit, train, and coach counter associates to achieve their personal productivity, company goals, and objectives.
Develop counter associates to support succession planning.
Partner with store management to reduce turnover of associates.
Plan and coordinate a special event calendar by location in support of merchant planned sales.
Support selling effort by ensuring appropriate stock levels on basics as well as key items.
Partner with store management and Regional Merchandise Manager to identify business driving opportunities.
Ensure maintenance of visual guidelines and promotional set up.
Skills Summary :
1 to 2 years management experience required
Cosmetics experience preferred
Exceptional customer service skills
Goal-driven, with an ability to multi-task
Must be creative in training of product knowledge and motivation of daily objectives
Must be creative and resourceful for special events
Ability to train, coach, and develop a team of highly successful associates
Enthusiastic, friendly, positive energy
Strong interpersonal, organizational, and communication skills
Must enjoy working with people in a team environment
Macy's is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
