Management Information Manager

Management Information Manager

The Wisconsin Department of Transportation is looking to fill its vacancy of Management Information Manager in its Bureau of Information Technology Services. This position is located at the Hill Farms complex, and offers a competitive salary and benefits. Come see why the DOT is such a great place to work!

Job Duties:   Under the general direction of the BITS Bureau Director, this position serves as the deputy IT director and is responsible for providing direction and leadership to the day to day information technology operations for Department of Transportation (DOT). The Management Information Manager provides leadership in establishing and implementing industry standard ITIL processes appropriate for DOT. They will direct the implementation and monitoring of IT metrics to evaluate the effectiveness of IT. The Management Information Manager will also direct the implementation and monitoring of service level agreements to meet customer expectations, as well as direct the bureau support staff, and is responsible for a number of administrative and technical tasks that facilitate effective business operations. The Management Information Manager will develop high performance IT teams, ensuring optimal effectiveness of IT staff and resources, including facilities. They will align the technology resources with departmental needs, and establish and promote a culture of continuous improvement.

Special Notes:   
Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check, which may include fingerprinting.

Job Knowledge, Skills and Abilities:   
Leadership skills
Extensive knowledge of enterprise resource management techniques.
Extensive knowledge of infrastructure planning and operations, design, and deployment, as well as system life cycle management.
Knowledge of techniques for developing and evaluating performance indicators.
Outstanding skill in managing customer relationships.
Knowledge of systems development methodologies.
Strong knowledge of project management methodologies.
Knowledge of cost estimation methodologies and techniques.
Knowledge of Continuity of Operations Planning related to disaster recovery planning.
Knowledge of ITIL.
Knowledge of contract development, execution and monitoring.
Excellent analytical and problem solving skills.
Ability to monitor budgets effectively.
Supervisory skills.
Ability to delegate work effectively.
Knowledge of techniques for monitoring and evaluating job performance. 4Effective oral communication skills.
Effective written communication skills.
Ability to recruit and hire staff effectively.
Ability to respond effectively to training needs assessment to maximize staff productivity.
Ability to evaluate the effectiveness of organizational structures.
Ability to evaluate and implement effective IT metrics.
Ability to prioritize projects and tasks to meet business goals.
Knowledge of current trends in technology.
Ability to facilitate partnerships among entities with differing goals and perspectives.
Knowledge of IT infrastructure development techniques.
Knowledge of workload planning and organization for a complex organization.

How To Apply:   

To apply for this position, please click the Apply To Job link right on this page, click “Log In” to access your existing account or to create a new account if you don’t already have an account in the system. Once you are logged in, click "Apply Now." You will be asked to provide your personal information, attach a resume and then complete an exam. Once you finalize your exam, you will be sent an email by the system confirming that the exam process has been completed. The responses to your exam will be evaluated by a panel of job experts. Those candidates that appear to be the most qualified will be invited to participate in the next step of the selection process.