TXU Energy, a subsidiary of Energy Future Holdings, formerly TXU Corp., is a market-leading competitive retail electricity provider. TXU Energy provides electricity and related services to millions of Texans across the state. The company offers a variety of innovative products and solutions, including 24/7 customer service, competitively priced service plans, energy efficiency options and renewable energy programs. The Business Sales Associate, Door to Door provides competitive face to face sales offers to acquisition customers as well as current TXU Energy customers. The primary purpose of the Business Solutions Sales Specialist is to acquire commercial customers through face to face sales interaction, working closely with the TXU Energy Channel Management and Operations teams. The Business Solutions Sales Specialist serves as an ambassador for the TXU Energy brand in pursuit of providing commercial prospects with affordable and competitive energy solutions.
The Business Sales Associate is also responsible for making sales presentations and enrolling customers in a manner compliant to TXU Energy and PUC guidelines.
Essential Duties and Responsibilities
Other duties may be assigned. Candidates must:
Contact commercial customers from a defined prospecting list
Present competitive business solutions that meet customers needs
Meet or exceed sales quotas
Effectively manage prospects in their assigned sales territory
Maintain records and timely complete all required reports to build a pipeline of customers for future prospecting
Collect customer, market, and competitor information during the sales process to improve channel success
Maintain high level of open communication and morale within the work group and among supporting work groups.
Assist in presenting results/implications and recommendations to management
Education, Experience, & Skill Requirements
Bachelors degree preferred
Limited direct energy deregulated electricity experience in business, commercial or industrial markets, including experience with customer contact or sales operations policies, procedures and processes preferred
Understanding of regulated and deregulated utilities industry preferred
Driving is a requirement for this job and requires a valid Drivers License
Fluent, both written and oral, in the language providing support
Type 35 wpm
Can read, interpret and apply policies, procedures and processes
Ability to negotiate in a sales environment and overcome customer resistance to sales calls and produce a customer win or retention.
Ability to interface with all internal and external levels of management, employees, vendors and customers
Able to use listening skills in selecting appropriate customer offers
Ability to gather and interpret / synthesis moderately complex data, analyze and resolve problems of moderate scope / complexity
Ability to follow through to completion on the customer issue / problem; is detailed orientated
Demonstrated proficiency in customer relations skills
Demonstrated proficiency in computer skills including word processing software, email, Excel, CRM systems and Web-based tools
Demonstrate sales ability to present a sales pitch and close customer
It is the policy of Energy Future Holdings, Luminant, and TXU Energy to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment without regard to race, color, religion, sex, pregnancy, national origin, age, disability, military service, veteran status, genetic information, or any other status protected under the law.