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Phone Receptionist

ZEPHYRHILLS ADULT MEDICINE - Tampa, FL
Job Number
110070987

Job Description

**Job Title: **Phone Receptionist **Reports to: **Office Supervisor **Department: **Internal Medicine Carrollwood **Position Level: **3 **Job Summary: **Manages telephones calls for the department **Essential Functions of the Position:* * Answers phones and assists callers * Assists traffic on phones * Makes appointments * Takes messages * Assists with medication refill requests * Handles customer requests or needs * Assists vendors * Directs calls to the proper individual * Addresses Intergy tasks in a timely manner * Places phones on and off service at the appropriate times * Places a test call to ensure service is working after placing on service * Retrieves messages from answering service or mail box * Distributes messages from answering service or mail box to the appropriate person * Completes the end of day processes * Empties HIPAA container into the destruction bin * Logs off Intergy and out of the computer before leaving **Additional Responsibilities:* * Maintains an organized and clean work area * Directs incoming faxes and mail to correct staff members * Participates in maintenance of front office supplies * Performs other incidental and related duties as required and assigned **Physical and Mental Demands:* * Normal physical ability; able to sit for long periods * Normal concentration and normal complexity of decision making * High level verbal and written communication skills * Above average ability to manage multiple tasks simultaneously **Occupational Exposure:* * Low risk exposure to bloodborne pathogens and chemical hazards **Job Qualifications:* * High school graduate or GED equivalent * Strong customer service orientation * Excellent telephone etiquette * Strong team player * Basic computer proficiency *# of Openings:* 1 *Department:* 0385 INTERNAL MEDICINE CARROLLWOOD *Date:* 2013-10-24 *Country:* US *State:* FL *City:* Tampa *Postal Code:* 33618 *Category:* Administrative/Clerical *Job Type:* Regular Full-Time

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