This is a temporary position to cover an employee Leave of Absence.This position provides receptionist, scheduling and other support services to the outpatient rehabilitation facility. The position is responsible for answering phones, scheduling patients for therapies, making reminder calls to patients, preparing patient admission paperwork, and collecting deductibles & co-pays. The position is responsible for data entry into the billing system, verifying billing charge entries, printing charge sheets, preparing charts & medical records, and timely submissions to the billing office. The position assists with certain patient-related activities in the clinic and is responsible for equipment set up and maintenance.
REPORTING RELATIONSHIPS:No direct reports.
ESSENTIAL FUNCTIONS:1. Courteously answers phones, transfers calls, pages staff and takes messages as per company policy. 2. Schedules patients for therapies in an effective and efficient manner. This includes comunicating with therapist and other clinics when necessary to schedule patients for multi-disciplines. 3. Makes reminder calls to patients, prepares admission paperwork and collects co-pays & deductibles. 4. Enters patient authorizations, appointments and charges into the billing system in a timely and accurate manner. 5. Verifies charges entered into the billing system and printing charge sheets as needed. 6. Prepares charts & medical records. 7. Assists with certain patient-related activities in the clinic. 8. Assembles, cleans and maintains equipment. 9. Prepares letters, memos and other documents as requested. 10. Copies, faxes and files information.
Other Duties:Performs other duties as assigned or as necessity dictates.
MINIMUM QUALIFICATIONS:Education: High school diploma or GED with further education/training in the area of responsibilities. Experience: Minimum of one (1) year of health care administrative support experience. Previous billing or general health care A/R preferred. Skills, Knowledge and Abilities: Detail oriented with emphasis on customer service. Personal computer experience with working knowledge of Microsoft Office applications. Strong oral and written skills required. Ability to converse clearly and effectively with a wide array of people including patients, therapists and other professionals. Must have strong problem solving abilities. Must be able to clearly and accurately transfer data between various parties. Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.
ENVIRONMENTAL AND PHYSICAL REQUIREMENTS:Standing, talking, sitting, walking, bending, reaching, lifting. Ability to lift 20 lbs. Exposure to a normal office environment. Uses computer screen, keyboard and phones for the majority of the day.