1. � Provide application and infrastructure support for business systems with primary focus on PointClickCare (PCC).
2. � Support server builds, software installation, application configuration, external interfaces, production code promotion, load testing, monitoring, and troubleshooting activities.
3. � Work in the following environments:
� � Windows Server 2008 -2012
� � Windows 7 / 8
� � IIS / Tomcat /Java configuration and administration
� � ActiveMQ, Rhapsody, HL7 interface configuration and administration
4. � Support application infrastructure or operations problem tickets including general ticket management and problem isolation and resolution.
5. � Responsible for code promotion and software deployment and configuration, working with both application and infrastructure lead resource for prioritization, timing / scheduling, change control and recovery / testing requirements
6. � After-hour support for on-call and code promotion activities
1. �3+ years of experience with Windows Server support and administration
2. �3+ years of experience in web application support using Java, IIS, and SQL Server
3. �Java, .Net or other web development experience is highly desirable Interpersonal communication skills to interact with customers, team members and support personnel.
4. �Excellent analytical and problem solving skills
5. �Ability to learn quickly and adapt to changing work requirements
6. �Ability to work independently and as part of a team.
7. � Available for after-hour on-call support and code promotion activities.
8. � Collaborates with network engineering, operations support personnel, application developers as needed for problem resolution escalation
InfoTech�is an IT staffing and services firm specializing in providing IT professionals for contract, contract-to-hire, and direct placements. 12 Years of experience on the staffing business provides the expertise and knowledge to match ideal candidates, with ideal positions. We offer a unique personal touch that complements our recruiting process. Equal Opportunity Employer.