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Job Description: Seeking a skilled and experienced System Administrator to provide onsite support for an important Government customer. Responsibilities include ...
The Administrator is responsible for the implementation and optimization of and its utilization within the Sourcefire, Inc. Sales organization. Primary duties include implementing programs and training to increase user adoption, effectiveness, accuracy, streamlining and optimizing lead and contact management, and executing automated marketing and related customer retention activities. This individual also serves as the primary point of contact for sales, marketing, operations, and channel partners who require maintenance, configuration, reporting and training. Application Administration * Manage the CRM application. * Maintain the functional areas of data management, sales forecasting, contacts, leads, campaigns, opportunities, quotes, dashboards and reports * Maintain user roles, security, profiles, workflow rules, etc. * Implement sales processes such as lead management programs, marketing nurturing programs, and customer retention programs. * Responsibilities include user provisioning, data cleansing, report / dashboard design, user training, documentation and marketing campaign support. * Train new and existing end users on the application * Implement programs to increase user adoption and effectiveness * Maintain system metrics to track trends in usage and data integrity * Participate in cross-functional teams that address strategic business issues involving sales operations Required Skills
* Excellent verbal and written communication skills * Fluency in Standard Office applications * Excellent interpersonal skills with a demonstrated ability to work in a team-oriented sales-driven, metricintense environment * Ability to translate customer requirements into specifications * Excellent time management skills, ability to multitask, and propensity to handle urgent interrupts with poise, professionalism and a sense of humor * Business acumen including a good sense of how a CRM application can be utilized to improve business processes, marketing processes and the bottom line Sarbanes Oxley For Sarbanes-Oxley compliance all key IT controls have a control owner assigned. This role may be the Control Owner for several IT controls and responsible for the documentation and timely performance of these controls including quarterly IT control self-assessments. A checklist is used with a timeline to ensure that all SOX related IT controls self-assessments are completed. Required Experience
* Bachelor’s degree or equivalent work experience * 3+ Years experience implementing and configuring * Formal Training * Minimal travel may be required
Job Location Columbia, MD, US. Position Type Full-Time/Regular Salary US Dollar (USD)
