Kenneth Smith

Career Objective: To obtain a position of Customer Service and Computer Operations.

Pittsburgh, PA 15233
Job Function
Clerical & Administrative, Customer Service, Information Technology
Check out my Career Portfolio on Beyond.com! I love this new free service and how it makes my accomplishments shine.
KENNETH SMITH 1130 North Franklin Street Pittsburgh, PA 15233 (412)592-2587 Cell (412)321-6163 Home ksmit5a@hotmail.com ksmit5a@acd.ccac.edu www.linkedin.com/pub/kenneth-smith/14/5bb/699/ http://www.techcareers.com/32ECB870-32B2-4240-9910-93E8EFA5E4A7 http://dist.ResumeArrow.com/resumes/55415arr/ http://www.beyond.com/KennethSmith-Customer-Service-PA http://www.bdpa.org/member/ksmit5a http://www.google.com/profiles/103304439233426068376 OBJECTIVE A customer service, computer operations or related opportunity that utilizes my experience and skills to assist in meeting your organization immediate needs and long-term goals
 

Education

    • Associate Degree // www.trainingcenter.com
    • www.trainingcenter.com
    • Associate Degree // Introduction to Information Technology
    • Community College of Allegheny County
    • Associate Degree // Windows 2000 Network Security Design: Designing
    • www.trainingcenter.com
    • Associate Degree // Windows Defender Online Software Training Course
    • www.lynda.com
    • Associate Degree // Wireless Networking
    • Community College of Allegheny Countyv
 

Timeline

'14
'11
'08
'05
'02
'99
'96
'93
'90
'87
'84
'81
'78
'75
Cashier
Walmart Super Center
• Introduction to Information Technology
ITO Services Delivery Rep I
Hewlett-Packard Corporation
Clerical/Runner/Sr. Data Entry Representative
Amerisource Bergen Consulting Services and Pharmaceutical Doctor/Patient Support Center
Windows 2000 Network Security Design: Designing Security for Access
www.trainingcenter.com
Windows Defender Online Software Training Course
www.lynda.com
Operations Specialist
PNC Bank, Pittsburgh, PA
Sales Associate
Office Max, Pittsburgh, PA
Administrative Support III
University of Pittsburgh Medical Library, Pittsburgh, PA
Data Entry Operator / Distribution Clerk / Print Unit Operator
Bank of New York Mellon, Pittsburgh PA
Customer Service Center Representative
EchoStar Satellite Services, McKeesport PA
Data Center Operator
Affiliated Computer Systems, Inc., Pittsburgh PA
Ticket Agent
Greyhound Bus Lines, Inc., Pittsburgh PA
Computer Operator
Children's Hospital, Pittsburgh PA
 

Work Experience

    • Clerical/Runner/Sr. Data Entry Representative
    • Amerisource Bergen Consulting Services and Pharmaceutical Doctor/Patient Support Center // Mar '10 - Aug '12 (2 Years, 6 Months)
    • • Performed Kofax and Internal Citrix Web Interface procedures. • Manage inbound and outbound faxes. Create cases for doctors and patients compliant form. • Fill fax machines, printers, copiers with paper • Pick up folders. Fax doctor and patient information to different doctor’s offices.

       ...More
    • Data Center Operator
    • Affiliated Computer Systems, Inc., Pittsburgh PA // Jun '02 - Jun '03
    • Ran the IBM 3800’s Series tape drives.

       ...More
    • Data Entry Operator / Distribution Clerk / Print Unit Operator
    • Bank of New York Mellon, Pittsburgh PA // Aug '74 - Apr '06
    • • Handled payroll, savings club, change of addresses and data Entry • Operated MICR Encoding Troy machine and 3814 Switching Station Advised Tape Pool Operator on proper 2917 switching routines.

       ...More
    • Sales Associate
    • Office Max, Pittsburgh, PA // Jul '07 - Jan '08
    • Cash Office Max registry, restocking supplies, sales of computers, printers, faxes, copiers and ink.

       ...More
    • ITO Services Delivery Rep I
    • Hewlett-Packard Corporation // Aug '12 - Sep '12
    • • Running Printer • Breaking down Print Outs. • Draining Printer • Shutting down computer • Answer Customer Calls. • Preparing print outs for mail delivery • Separating print outs for mail delivery

       ...More
    • Operations Specialist
    • PNC Bank, Pittsburgh, PA // Jan '08 - Nov '09
    • Extraction of checks and payment information into computer system

       ...More
    • Administrative Support III
    • University of Pittsburgh Medical Library, Pittsburgh, PA // Jan '06 - Apr '07
    • Created Intranet access accounts for authorized users. Cataloged and filed on-line and hard copy medical resource documents for circulation to the public through the ILS Circulation Module.

       ...More
    • Customer Service Center Representative
    • EchoStar Satellite Services, McKeesport PA // May '04 - Dec '04
    • Technical customer service Support

       ...More
    • Computer Operator
    • Children's Hospital, Pittsburgh PA // Aug '93 - Feb '94
    • Entered manually prepared source documents into a machine acceptable format.

       ...More
 

Keywords

Access Access Accounts Accounts For Administrative Support Adobe Photoshop As Sales Associate Auditing Authentication Circulation Citrix Clerical Clerk Customer Service Cvs Data Center Data Entry Dos Encoding Encryption Entry Operator Excel Internet Explorer Intranet Kofax Mcse Microsoft Windows Microsoft Word Ms-dos Network Security Office Skills Operations Outlook Payroll Photoshop Powerpoint Printers Public Key Public Key Infrastructure Receptionist Retail Sales Sales Sales And Sales Associate Security Security Design Service Center Software Training Windows 2000 Wireless
 

My Statistics

  • 1
    http://www.beyond.com/Ken
  • 2
    http://dist.ResumeArrow.c
  • 3
    http://www.techcareers.co
 

Skills

Learning
Intermediate
Advanced
Expert
 

Military Service

  • BRANCH
    Other Government
    SERVED
    Present
    RANK:
    STATUS: Government Employee
 

Courses & Training

    • • Introduction to Information Technology
    • Community College of Allegheny County // May '13
 

My Interests

 
 
 
 
  • Computer Science
  • Computer Technology
  • Information Technology
  • Computer Information Technology