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Customer Service Representative

Allston, MA 02134
Email
•••••
Phone
•••••
Job Function
Customer Service, Management & Business
Education
2-Year College Degree
Employment Type
Any Position Type
Salary
$30-40k
Member No.
10236404
Last Activity
12/14/2008

Resume

Working Experience
The Acquisition Group, Framingham, MA•••••May ••••• Present
Sales/Marketing/Consulting
•••••- Acquired New Verizon Customers on Impulse
•••••- Set team goals/ set team standards
•••••- Allocated responsibilities to everyone
•••••- Secondary interviews
•••••- Processed Verizon applications
•••••- Also everything listed down below
Business Solutions International, Braintree, MA•••••December ••••• – May •••••
Sales/Marketing (Verizon Business to Business)
•••••- Retrained associates to succeed in company
•••••- Interviewed future employees
•••••- Consulted a group of sales representatives
•••••- Assisted in expansion of The Acquisition Group

A.C. Moore, W. Warwick, RI June ••••• – November •••••
Stock Room Manager
•••••- Supervise all movement of merchandise in store
•••••- Organize and maintained the stockroom
•••••- Responsible for crediting damaged merchandise
•••••- Order merchandise
•••••- Accounts payable/Receivables
Old Navy, Warwick, RI •••••December ••••• - June •••••
Logistics Team Member
•••••- Receive all incoming merchandise
•••••- Provide customer service
•••••- Maintain store cleanliness

Competencies
Microsoft Office, Adobe Photoshop, Windows XP, Mac OS, Microsoft Outlook


Education
University of Rhode Island
May •••••


Courses Taken

Human resource Management•••••Leadership and Motivation
Finance•••••Marketing
Leadership Development•••••Money and Banking
Micro & Macro Economics •••••Sales




References available upon request