Objective: Seeking a position that would offer me potential for advancement and growth in a challenge environment
Languages: fluent Portuguese and English
U.S.A Status: American Citizen
Education: High School Diploma
Skills: Excellent customer service, communication and organization skills. Computer
•••••/••••• - ••••• - Current job - Citizens Bank - Banker 1
•••••/••••• - •••••/••••• - Dunkin Donuts m•••••ger. Deal with customer on the daily basis,take orders with mininum error and One hundred percent customer service •••••sting my supervisor with weekly schedule.
•••••/••••• – •••••/••••• Encompass Insurance Quincy, MA ( Allstate)
Claim Associate – Operations Room Responsible for organize and categorize documents related to insurance claims. File, re-file and purge documents on a daily basis. Open, organize and categorize all mail,processes all dhl packages and mail sorting for internal claims adjusters. Responsible for answering calls and direct them to appropriate parties. Responsible for copying all “Record Statements” and send them to appropriate departments. Also responsible to sent out medical bills to be scanned on a daily basis. Also Check Review Daily. Performed other tasks when requested by m•••••ger.
••••• – ••••• The Common Market Restaurant Quincy, MA
Host Deal with customers on a daily basis to accommodate reservations and inquiries. Take orders over multiple phone lines with minimum error. Performed other tasks when requested by store m•••••ger.
••••• White’s Bakery Braintree, MA Sales Associate Met one hundred percent customer service satisfaction. Took orders over the phone and organized store displays. Performed other duties as requested by store m•••••ger.