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SUMMARY
Seeking opportunity to apply more than 7 years Store Management experience, excellent interpersonal communication and organizational skills, strategic thinking, drive and commitment within a fast-paced, growing business environment.
PROFESSIONAL EXPERIENCE
Store Manager - Gore Creek Flyfisherman, Vail, CO 4/•••••/•••••
• Opened and closed seasonal store including hiring, store infrastructure, fixtures, product inventory, merchandising and display within one week of store lease dates
• Managed and motivated team of 6 store employees and up to ••••• guides focused on exceeding sales goals while providing world class customer service including recruiting, training, developing, evaluating and retaining
• Effectively managed all store operations including employee scheduling, buying, inventory management, pricing, merchandising, cash management (reconciliation, deposits, reports), loss prevention, bi-weekly payroll
• Ordered all pre-season product and fill in orders for three stores maintaining a well balanced product line to maximize sale opportunities
• Trained store assistant managers, key holders and associates on company policies, responsibilities, POS register system operating procedures and product knowledge
• Managed daily/weekly store meetings with Regional Manager and store employees to maintain effective store communication and operating procedures
• Managed guide service State Parks and Recreation department audit including float guide qualifications, first aid and CPR certification, river miles log and minimum guide qualifications
• Assist in developing local marketing and advertising strategies including writing/editing store brochure and weekly newspaper ad and participated in store commercial aired on Eagle Valley Outdoors local television program
• Developed excellent rapport with product representatives, suppliers and clients
• Attended industry trade shows and product seminars to develop extensive knowledge of industry trends and new products
Lift Operator - Bridger Bowl, Bozeman, MT •••••/•••••/•••••
• Ensured guest safety including setting up control lines, safety measures and daily documentation to lift maintenance
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Store Manager - Three Rivers Resort Fly Fishing Store, Almont, CO 6/••••• - •••••/•••••
• Managed team of ••••• store employees and guides focused on exceeding sales goals while providing world class customer service
• Effectively managed all store operations including employee scheduling, buying, inventory management, merchandising, loss prevention and bi-weekly payroll
• Developed operations manual and trained store employees and fishing guides on policies and procedures
• Ordered pre-season product and fill in orders for two stores maintaining a well balanced product line to maximize sale opportunities
• Established excellent rapport with sales representatives, suppliers and clients
Fly Shop Retail Sales/Professional Fly Fishing and Raft Guide 6/•••••/•••••
• Provided excellent customer service while processing resort reservations (rafting, fishing, horseback and balloon rides, jeeps and cabins) and processing store payments
• Maintained store inventory (ordering, stocking, merchandising)
• Guided clients on fishing and rafting adventures
EDUCATION
B.A. in Economics and Business Administration - Western State College Spring •••••
Studies included all areas of Macro and Micro policies, International, Labor, Environmental, Research Design, Statistics, Econometrics, Calculus, Strategic Management, Organizational Behavior, Managerial Finance, Human Resource Management, Marketing and Business Communications.
COMPUTER SKILLS
Proficient with Microsoft Windows XP, Office XP (Outlook, Word, Excel and PowerPoint) and SPSS (regression analysis tool)
