Objective:
Position that would utilize my experience, training, and abilities
with opportunity based on achievement and results.
Employment History:
UPS Supply Chain Solutions
Bensenville, IL
9/••••• - 7/•••••
Ocean Import Customer Service Rep II
Processing international shipments: ensuring specific customer
Requirements are followed. Processing shipments in accordance with UPS
Supply Chain Solutions and US Commerce Department policy and regulations,
Customs analyzing data and responding to customer communications timely.
Resolving problems following up on requests, reviewing rates as needed,
Tracking and routing shipments and orders, preparing reports, customer set
ups, updating customer files and profiles. Data entry of customer orders
to include routing, tracking and proof of delivery. Escalating problems
and concerns beyond the ability of the OPR to an immediate supervisor or
manager. Promote order from quote to dispatch within minutes of receipt.
All other task as assigned by supervisor or manager Accurate and rapid
data entry Proficiency in Microsoft Office (Word, Excel and Outlook)
Ability to manage multiple tasks in a fast pace environment under minimal
Supervision with high attention to detail. Strong analytical, oral/written
communication, customer service and time management skills. Strong
knowledge of U.S. and World Geography
Sonic Automotive Corporation
Las Vegas, NV
3/••••• - 8/•••••
Finance and Insurance Auditor
Accounting for Dealerships across the USA . Audit contracts with detail
and accuracy correct audits. Cut checks to dealerships and invoice/credit
dealerships. Filing all backup for auditing. Copy, fax, ••••• key, Excel Outlook
Pacific Health Care
(Contracted Position)
Las Vegas, NV
•••••/••••• - 3/•••••
Project Coordinator
Daily Reports, Monthly Accrual and expense reports. Provide a variety of
Administrative support duties for individuals and/or departments Organize
and maintain office supplies and files Schedule resources such as: people,
meetings, appointments, rooms, and equipment Answer telephone calls, take
Messages respond to questions and direct callers Sort and distribute
mail, fax, make copies, file Prepare, compose, and edit memos, documents
and other correspondence Prepare and finalize presentations, reports,
Spreadsheets and other documents.
National City Bank
Kalamazoo, MI
•••••/••••• - •••••/•••••
Customer Service Representative/ Sales
Assist customers with banking needs. Credit Cards Product Sales,
Equity, Installment Loans assist with finance and interest rates. Document
and retrieve loan information. Explain policy and procedures.
Maintains solid customer relationships by handling their questions and concerns with speed and professionalism. Perform data entry and uses software programs.
Transfer money from accounts. Service banking customers from 8 states.
Equity Reserve Service from all ••••• states
WMU Aviation Sciences
(Contracted Position)
Battle Creek, MI
5/••••• - 8/•••••
Accounts Payable
Pay accounts by Procurement cards and Vouchers. Filing, Receptionist, Data
Entry Enter Flight fee for students for the Main Campus. Mail disbursement
incoming and out going. Pay proucument card purchases and do accruals for end of month.
9th Circuit Court
Kalamazoo, MI
4/••••• - 5/•••••
Court Service Specialist
Pull files for Judges keep paper work entered and updated. Data entry,
Background checks, Copy court documents for clients, Send out subpoena and
Legal documents. Service mailing. Lawyers, Judges ect, Multi line phones
Accept payments for Fines and Court Cost apply to court case intended. Work with Jury department and Drug Court as well as well as the Family Court Division.
Bronson Medical Center
(Contracted Position)
9/••••• – 4/•••••
Account Receivable Services
Collections of back insurance billing for Bronson Medical Services though Insurance Company and 3rd party. Contact Dr Office
