Objective: Position that would utilize my experience, training, and abilities with opportunity based on achievement and results.
UPS Supply Chain Solutions Bensenville, IL 9/••••• - 7/••••• Ocean Import Customer Service Rep II Processing international shipments: ensuring specific customer Requirements are followed. Processing shipments in accordance with UPS Supply Chain Solutions and US Commerce Department policy and regulations, Customs analyzing data and responding to customer communications timely. Resolving problems following up on requests, reviewing rates as needed, Tracking and routing shipments and orders, preparing reports, customer set ups, updating customer files and profiles. Data entry of customer orders to include routing, tracking and proof of delivery. Escalating problems and concerns beyond the ability of the OPR to an immediate supervisor or manager. Promote order from quote to dispatch within minutes of receipt. All other task as assigned by supervisor or manager Accurate and rapid data entry Proficiency in Microsoft Office (Word, Excel and Outlook) Ability to manage multiple tasks in a fast pace environment under minimal Supervision with high attention to detail. Strong analytical, oral/written communication, customer service and time management skills. Strong knowledge of U.S. and World Geography
Sonic Automotive Corporation Las Vegas, NV 3/••••• - 8/••••• Finance and Insurance Auditor Accounting for Dealerships across the USA . Audit contracts with detail and accuracy correct audits. Cut checks to dealerships and invoice/credit dealerships. Filing all backup for auditing. Copy, fax, ••••• key, Excel Outlook
Pacific Health Care (Contracted Position) Las Vegas, NV •••••/••••• - 3/••••• Project Coordinator Daily Reports, Monthly Accrual and expense reports. Provide a variety of Administrative support duties for individuals and/or departments Organize and maintain office supplies and files Schedule resources such as: people, meetings, appointments, rooms, and equipment Answer telephone calls, take Messages respond to questions and direct callers Sort and distribute mail, fax, make copies, file Prepare, compose, and edit memos, documents and other correspondence Prepare and finalize presentations, reports, Spreadsheets and other documents.
National City Bank Kalamazoo, MI •••••/••••• - •••••/••••• Customer Service Representative/ Sales Assist customers with banking needs. Credit Cards Product Sales, Equity, Installment Loans assist with finance and interest rates. Document and retrieve loan information. Explain policy and procedures. Maintains solid customer relationships by handling their questions and concerns with speed and professionalism. Perform data entry and uses software programs. Transfer money from accounts. Service banking customers from 8 states. Equity Reserve Service from all ••••• states
WMU Aviation Sciences (Contracted Position) Battle Creek, MI 5/••••• - 8/••••• Accounts Payable Pay accounts by Procurement cards and Vouchers. Filing, Receptionist, Data Entry Enter Flight fee for students for the Main Campus. Mail disbursement incoming and out going. Pay proucument card purchases and do accruals for end of month.
9th Circuit Court Kalamazoo, MI 4/••••• - 5/••••• Court Service Specialist Pull files for Judges keep paper work entered and updated. Data entry, Background checks, Copy court documents for clients, Send out subpoena and Legal documents. Service mailing. Lawyers, Judges ect, Multi line phones Accept payments for Fines and Court Cost apply to court case intended. Work with Jury department and Drug Court as well as well as the Family Court Division.
Bronson Medical Center (Contracted Position) 9/••••• – 4/••••• Account Receivable Services Collections of back insurance billing for Bronson Medical Services though Insurance Company and 3rd party. Contact Dr Office