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Insurance/Billing Specialist #12468169

Newburgh, IN 47630
Email
•••••
Phone
•••••
Job Function
Clerical & Administrative, Customer Service, Insurance
Experience
10 – 15 Years
Education
Bachelor's Degree
Employment Type
Full-Time, Temporary, Part-Time
Salary
$20-60k
Citizenship
U.S. Citizen
Member No.
12468169
Last Activity
07/11/2010

Resume




Insurance Claims Representative – Property and Liability Line Specialty

Dedicated insurance professional with ••••• years of experience investigating and processing automobile insurance claims. Excel in analyzing damages/causes, interpreting policies and negotiating payment solutions. Effectively manage high claim volume while providing exemplary customer service.

Experience

State Farm Insurance Companies – Bloomington, IL

Auto Claim Representative, December ••••• – June •••••
Analyze claims to determine extent of companys liability, make approval or denial decisions and negotiate settlements with claimants in accordance with policy provisions. Collaborate with insurance agents and interview claimants to correct errors, rectify omissions and investigate questionable issues.

Key Skills

Claims Handling and Investigations
Risk Assessment and Mitigation
Damage Assessment
Evaluation of Liability Exposure
Claims Reports and Documentation
Policy Interpretation
Confidential Records Management

Education

Bachelor of Science, Major in Business, August ••••• – May •••••, Southern Illinois University, Carbondale, IL
Training: Completed extensive training in auto insurance terminology (parts, repair and medical procedures) and customer service delivery.


References

Wendy Rogers, Claim Consultant, One State Farm Plaza, Bloomington, IL •••••, (•••••) •••••

Emily Kuhn, Claim Team Manager, ••••• Industrial Drive, Elmhurst, IL •••••, (•••••) •••••
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