Skills and Abilities: •••••; •••••+ years of data entry (••••• wpm)and office experience i.e office machines, filing system and record documents. •••••; 6+ years of responsible administration experience. •••••; Computer knowledge of software’s; Windows XP, Word, Wordperfect V•••••, Microsoft Outlook, Citrex, Lotus ••••• and data processing. •••••; 3 years of customer service, able to muti task, meet deadlines, and demonstrate excellent verbal and communication skills. •••••; Demonstrated medical and life insurance forms and medical terminology. Related Experience: Adecco Working Solutions Utica, NY Customer Service Rep (MetLife) September ••••• to March ••••• •••••; Viewed and processed statement of health forms. •••••; Called customers for missing demographics. •••••; Mailed letters requesting info for missed questions.
Centrex Clinical Lab June ••••• to June ••••• Pathology Lab Aide Utica, NY •••••; Documented and verified specimens. •••••; Counted and logged specimens in computer and on log sheets. •••••; Ordered stock and stocked the gross room.
Compson, Eannace, & Pierro PLLC Utica, NY Legal Secretary September ••••• to June ••••• •••••; Prepared legal papers for Estate Planning using computer. •••••; Entered mail in computer, pulled files and documents as needed. •••••; Organized and prepared booklets for clients and for events. •••••; Filed, answered phones, scheduled appointments.
Professional Office Building•••••New Hartford, NY Receptionist•••••August ••••• to August ••••• •••••; Answered phones for ••••• offices on a ••••• phone line. •••••; Separate and disperse mail. •••••; Typed and photo copied documents as needed. •••••; Arranged closing documents for lawyer. •••••; Greet clients.
Dr. Dilip Kachare Utica, NY Medical Secretary September ••••• to February ••••• •••••; Scheduled patient appointments and answered phones. •••••; Filed and pulled patient files for next day appointments & called for reminder. •••••; Filled out and faxed referrals, compensation and no-fault forms. Education: BOCES New Hartford, NY Medical Coding & Billing Certificate •••••
Mohawk Valley Community College Utica, NY Liberal Arts (•••••+ credits) •••••