Skills and Abilities:
&#•••••; •••••+ years of data entry (••••• wpm)and office experience i.e office machines, filing system and record documents.
&#•••••; 6+ years of responsible administration experience.
&#•••••; Computer knowledge of software’s; Windows XP, Word, Wordperfect V•••••, Microsoft Outlook, Citrex, Lotus ••••• and data processing.
&#•••••; 3 years of customer service, able to muti task, meet deadlines, and demonstrate excellent verbal and communication skills.
&#•••••; Demonstrated medical and life insurance forms and medical terminology.
Related Experience:
Adecco Working Solutions Utica, NY
Customer Service Rep (MetLife) September ••••• to March •••••
&#•••••; Viewed and processed statement of health forms.
&#•••••; Called customers for missing demographics.
&#•••••; Mailed letters requesting info for missed questions.
Centrex Clinical Lab June ••••• to June •••••
Pathology Lab Aide Utica, NY
&#•••••; Documented and verified specimens.
&#•••••; Counted and logged specimens in computer and on log sheets.
&#•••••; Ordered stock and stocked the gross room.
Compson, Eannace, & Pierro PLLC Utica, NY
Legal Secretary September ••••• to June •••••
&#•••••; Prepared legal papers for Estate Planning using computer.
&#•••••; Entered mail in computer, pulled files and documents as needed.
&#•••••; Organized and prepared booklets for clients and for events.
&#•••••; Filed, answered phones, scheduled appointments.
Professional Office Building•••••New Hartford, NY
Receptionist•••••August ••••• to August •••••
&#•••••; Answered phones for ••••• offices on a ••••• phone line.
&#•••••; Separate and disperse mail.
&#•••••; Typed and photo copied documents as needed.
&#•••••; Arranged closing documents for lawyer.
&#•••••; Greet clients.
Dr. Dilip Kachare Utica, NY
Medical Secretary September ••••• to February •••••
&#•••••; Scheduled patient appointments and answered phones.
&#•••••; Filed and pulled patient files for next day appointments & called for reminder.
&#•••••; Filled out and faxed referrals, compensation and no-fault forms.
Education: BOCES New Hartford, NY
Medical Coding & Billing Certificate •••••
Mohawk Valley Community College Utica, NY
Liberal Arts (•••••+ credits) •••••
Utica Free Academy Utica, NY
Diploma •••••
