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customer service

Riverside, CA 92504
Email
•••••
Phone
•••••
Job Function
Clerical & Administrative, Customer Service
Experience
Less than 1 year
Education
High School Diploma
Employment Type
Any Position Type, Full-Time
Salary
$10-20k
Citizenship
U.S. Citizen
Member No.
13302120
Last Activity
06/16/2013

Resume




Objective

To obtain a challenging Sales Associate/ Customer Service position where I can prove my hardworking ability and contribute to the growth of the organization and myself.

Summary of Qualifications

Possess excellent communication skills, patience, listening, strong work ethics, and problem-solving skills required to provide highest quality of Customer and Personal Service
Heavy Phones
Sort Mail
Fax/ Charting
Accomplished in all cash register operations, including cash handling, check/credit card processing, opening and closing procedures, balancing cash drawers, and making daily cash deposits.
Possess medical office experience both from and back procedures
CPR and First Aid Certified
Provide positive, consistent compassionate care
Positive team, self motivated, and supportive with the ability to set effective priorities and meet deadlines
Able to work independently, managing multiple responsibilities and simultaneously
Experience in working in a face-paced work environment
Commitments to teamwork with self-motivation and a positive attitude
Ability to type ••••• wpm
Experienced in Microsoft Office and Excel

Work History
DPSS, Riverside, CA
Childcare Provider - •••••/•••••/•••••
Provide care for infant and toddler children; transport school age children to and from elementary school daily. Prepared meals, and daily maintenance of home in which children are cared for.
Target, Riverside, CA
Cashier - •••••/••••• - •••••/•••••
Provided proficient customer service, operated cash register; processed cash, check, and credit card transactions; acquired with all open and closing
Procedures. Developed constructive and cooperative working relationships with others, and maintained then over time. I also maintained thorough knowledge of store merchandise to provide helpful pieces of advice to customers.






Department of Public Social Services, Riverside, CA
Volunteer Services- County of Riverside - •••••/•••••/•••••
Assist customers with information about applying for government aid. Make copies for eligibility tech workers, filing, and using C-IV system to make cover sheets for imaging folders for active cases. Opening and processing daily mailroom intake, sort and distribute mail to case workers. Prepare outgoing mail, apply postage and deliver to mailbox, and order supplies for various departments.

Super Autobacs, Covina, CA
Lead Sales Associate - •••••/••••• - •••••/•••••
Provide excellent customers, operated cash register; processed cash, check, and credit card transactions: acquired with all open and closing procedures. Balancing cash drawers, and made daily cash deposits. I was responsible for writing and completing service invoices, receiving cash/credit deposits for special orders, stocking of shelves with new merchandise, daily filing of invoices and necessary paperwork. I also worked closely with customers to resolve complained and answered multi-phone lines; correct POS system.

The Children’s Place, Ontario, CA
Sales Associate - 9/••••• - 3/•••••
Provide excellent customer service, operate cash registers; processed cash, check, and credit card transactions; acquainted with all open and closing procedures. Stocked all the products on sales floor in well manner, also enjoyed helping consumers with general promotions in store and all store products.

Super Duper Daycare, Riverside, CA
Teachers Assistant - •••••/•••••/•••••
Provided instructional and clerical support for classroom teachers, allowing teachers more time for lesson planning and teaching; prepared meals for preschoolers and made drop-offs and picks-ups from elementary schools.

Education
Kaplan College - Medical Assistant, Riverside, CA
Fontana High School - High School Diploma, Fontana, CA

Certificate/Awards
CPR
High Honors

Internship
University Pain Consultants , Riverside, CA - •••••/••••• - •••••/•••••

Medical Assistant Externship
Prepare patient charts, customer service, patient check-in and check-out, check eligibility for medical insurance, call patients to schedule appointment, telephone techniques, appointment scheduling, filing, charting, vital, UDS for scheduling.





References available upon request