SPHR certified Human Resources Professional with fourteen plus years track record of hands-on Human Resources operations and procedures. Solid knowledge of Labor Laws, Employee Relations, Training & Development, Recruitment, Compensation Development, Benefits Administration, OSHA and HRIS. Demonstrated ability to work effectively with all levels of employees. Superior communication/presentation skills, and in-depth awareness of multicultural issues. It is my goal to work in an exemplary organization and would welcome an opportunity to continue making a significant contribution in the field of Human Resources.
Compensation Programs Benefits Design & Management Labor Laws Contract Negotiations Development & Delivery of Training Programs Recruiting, Screening & Placement Six Sigma Process Career Development Programs Conflict Resolution Employee Relations HRIS/HRMS Management OSHA & Safety Management
Archer Management Services, Inc., ••••• Avenue of the Americas, New York, New York ••••• Charlotte Office, ••••• South Tryon Street, Suite •••••, Charlotte, NC ••••• National Outsourcing Company specializing in Distribution, on-site Management of reprographics, mail, print, records, imaging, production printing and general administrative services. National Manager of Human Resources, Bank of America Account, March ••••• – May •••••, ••••• (Lay-Off, Due to Economical Reasons.) Managed all Human Resources processes for more than ••••• locations throughout the United States, inclusive of Operations Manager, Regional Human Resources Specialist, Administrative Support and approximately ••••• Associates.
-Managed Human Capital Maximization to develop methods for building, mobilizing, leveraging, and evaluating the business’ human assets. -Revamped Performance Management to actively support and maintain involvement in a values-based culture that maximizes individual and team performance. -Development of Business Management to ensure that human resource products, services, goals, and priorities are in alignment with and support overall business goals. -Developed strategic partnership with Operations Team and was instrumental in assisting with operational needs and identifying areas of improvement. -Developed and managed relationship between Client and Company. -Managed Recruitment and Placement, contained cost and successful placed Quality Management Personnel, maintained and controlled retention. -Developed and implemented the annual merit planning process, plan guidelines, consolidation of merit recommendations, and preparation of reports for review/approval by Executive Management. -Managed budgets and expenditures, while ensuring compliance with all state, federal and corporate employment regulations. -Managed benchmarking, planning, administration and communication of the company’s benefits program in regard to plan options, policy features, statutory requirements, enhancements, cost management and enrollment. -Evaluated and merged Benefits Programs throughout company with •••••% cost savings.
Pillowtex Corporation – Kannapolis, North Carolina (Company filed Bankruptcy) National textile manufacturing and distribution company, specializing in kitchen and bath, with four different division, Pillowtex, Fieldcrest Cannon, Beacon Manufacturing and Lesner Manufacturing. Corporate Human Resources/HRIS Professional, May ••••• – March •••••:
-Managed the merger of the four divisions within Pillowtex, including the development and restructure of Human Resources Department, inclusive of Policy & Procedure, Compensation and Benefits Programs, Recruitment, and Employee Relations. -Managed the merger of all Benefit Programs for the four divisions within Pillowtex. -Integrally involved in the design and rollout of company wide employee medical program to increase cost effectiveness. -Managed Recruitment and Placement, contained cost and successful placed Quality Management Personnel, maintained and controlled retention. -Managed and evaluated compensation programs, including variable incentive compensation plans, executive compensation programs, reward and recognition programs, incentive stock option programs, etc. -Developed and implemented the annual merit planning process, plan guidelines, consolidation of merit recommendations, and preparation of reports for review/approval by Executive Management. -Managed budgets and expenditures, while ensuring compliance with all state, federal and corporate employment regulations. -Involved in the designed and implemented a new Employee Medical Programs, including Defined Contribution Plan and Defined Benefit Plan. -Managed benchmarking, planning, administration and communication of the company’s benefits program in regard to plan options, policy features, statutory requirements, enhancements, cost management and enrollment. -Managed the implemented the Human Resources Information System rollout that included the integration of four incompatible HR/Benefits/Payroll Divisional databases. -Designed, implemented and managed Human Resources Information System, to track and report employee information for management decision-making. -Developed Human Resources Information System criteria for the composition of the ADP/CSS HRizon Training, including development of training materials. -Defined and published HRIS/HRMS plans for critical processes and accountabilities for management circumstances. -Managed the integrity of interfaces, both inbound & outbound, designed and managed reports & reporting needs for all division, for Human Resources, Benefits, Payroll and Accounting.
Biesse America, Inc. – Charlotte, North Carolina Global leader in the manufacturing, sales and service of CNC Woodworking Machinery. Corporate Human Resources Manager – February ••••• to May ••••• Managed two Human Resources Specialists in the administration of human resources for sixteen states. Managed all HR/Benefits/Compensation/Payroll and Employee relations and legal issues. Managed and developed various programs, plans, policies and procedures.
-Development and restructure of Human Resources Department, inclusive of Policy & Procedure, Compensation and Benefits Programs, Recruitment, and Employee Relations. -Analyzed and developed career counseling, inclusive of quarterly review process and annual wage evaluation. -Developed Affirmative Action Plan conforming to government regulations, met or exceeded hiring/promotion goals and passed federal audit. -Developed and administrated employee self-funded, Third Party Administrator Plan, medical program to increase cost effectiveness. -Managed benchmarking, planning, administration and communication of the company’s global benefits program in regard to plan options, policy features, statutory requirements, enhancements, cost management and enrollment. -Designed and implemented a new Defined Contribution Plan, Defined Benefit Plan and Long-Term Disability Plan.
Human Resources/Benefits Senior Rep, Black & Decker Corporation, Hampstead, MD ••••• - ••••• Personnel/Marketing Manager: Motorsport Racing Assoc., Charlotte, NC•••••••••• - •••••
Leadership: Organized projects for non-profit groups and acted as a leader on community service projects within my community.
Humanitarian: Work with Habitat for Humanity, volunteer as counselor for battered women’s shelter,and organized other non-profit public and community activities on an interactive basis.
Technical: Hardware: IBM Pentium PC; MetaFrame Server; LAN-WAN.
Software: ADP/CSS HRizon HRIS System; Visio, PeopleSoft •••••, Crystal Reports, SQL Writer; ReportSmith Report Writer; Windows •••••; Lotus Notes; Microsoft Office ••••• Professional; Microsoft Word, Excel •••••; PowerPoint, MS Publisher, Microsoft Project, Access •••••; Desk Top Publishing.
Senior Human Resources Professional Certification American Red Cross Adult CPR, April ••••• American Red Cross Standard First Aid, April •••••
North Carolina Business Women’s Association, ••••• to present. Jamison Place Homeowner’s Association, Vice President ••••• to present. Charlotte-Mecklenburg School System Parent Teacher Organization (PTO), Enrichment Committee, ••••• to present.
EDUCATION Bachelor of Business Management (•••••) North Carolina State University, Raleigh, NC Associate Degree in Business Administration (•••••) Stanly Community College, Albemarle, North Carolina
Special Training Advanced CSS HRizon HR/Benefits/Payroll Ver. ••••• Benefits Administration •••••Ver. ••••• ReportSmith SQL Training •••••Ver. ••••• PeopleSoft Training•••••Ver. ••••• to ••••• Crystal Reports and Queries •••••