To promote the knowledge and skills that I possess to make others and myself more productive employees. To obtain a full-time position in a fast-paced environment with an opportunity for advancement.
International Academy of Design & Technology, Pittsburgh, PA ••••• Major: Specialized Business in Computer Information Management AS Degree received December ••••• GPA •••••/•••••
· Experienced in Windows •••••/•••••, NT, •••••, XP, DOS, Unix SCO, SQL · Practiced in Programming Visual C•••••, Java, HTML, Oracle, DBase · Skilled at Hardware/Software Troubleshooting and Demonstration · Familiar with TCP/IP, Network Management and Backup Methods · Proficient in Microsoft Word, Excel, Access, PowerPoint
WORK EXPERIENCE •••••/•••••Present Application Support Specialist for ATM Corporation
Troubleshoot software applications and settings involving Win •••••/••••• OS’s. Diagnose multiple end-user issues and decide on the appropriate action to be taken. Work with Oracle and Dbase to help manage database and optimize production. Review code to determine reason for errors and methods of recovering/resolving.
•••••/•••••/••••• Interviewer for Oakwood Services Developed communication and time management skills by conducting interviews for market research, successfully reaching hourly and monthly quotas consistently in a competitive environment.
Database certification and programming development are goals determined to achieve in the future. Part-time education in Arizona and to obtain a Masters Degree in Computer Science. I am willing to learn anything to help better prepare me for what corporations will be looking for in a prospective employee.