SUMMARY OF QUALIFICATIONS
Human resources professional with more than eight years experience in recruitment, retention, and employee relations. Responsible for the administration of internal communications programs, the recruitment of entry level and middle management positions, and creating presentations. A team player with excellent organizational, management and communication skills, along with the ability to effectively interface with all levels of employees.
EXPERIENCE
Yellow Transportation (The Fairfax Connector)
Human Resource Manager (July ••••• – present)
Responsible for managing the implementation of policies and procedures relating to all phases of human resource activity for a ground transportation facility of over ••••• union and non-union employees
Negotiate and administer employee benefit programs including health, dental, life, STD and LTD insurance
Responsible for human resource strength and administrative support including promotions, pay, departmental transfers, and efficiency reports
Manage all aspects of recruiting to include resume review, phone screen, writing advertisements, conducting interviews, background checks and extending offers of employment
Oversee and authorize FMLA for all employees
Provide guidance and support on general management issues/techniques for staff
Perform hiring functions for new employees including completion of new employee paperwork and benefits briefing
Insure compliance with I•••••, EEOC, wage and hour, SOP manual, company policies/procedures, ADA, drug testing, and worker’s compensation requirements.
Act as a liaison with the company’s payroll office regarding benefit matters i.e. sick, vacation leave, PTO time, and garnishments
Responsible for terminating employees who fail their random drug test and following up to ensure all information required by law is mailed
The Kingsbury Center, Washington, DC
Human Resource Manager•••••(Feb. ••••• - July •••••)
Managed all human resources activities
Applied HR policies and ensured all HR and payroll related activity was handled efficiently and in accordance with Kingsbury policies and procedures
Assisted with employee relations and disciplinary issues
Managed the recruitment and appointment process for new hires; including orientation and maintaining salary data
Conducted orientation programs for new employees and explained policies and benefits
Enrolled new employees in benefit programs and administered changes in coverage
Developed and implemented performance appraisal system
Maintained leave and benefit information on payroll system•••••
Society for Human Resource Management (SHRM), Alexandria, VA
Human Resource Coordinator (May ••••• – Jan. •••••)
Human Resource Administration
- maintained maintenance of personnel records for all staff; maintained and administered enrollments,
- assisted in the preparation of Company Handbooks, long-term correspondence projects such as company information posted on the intranet, and special personnel reports as necessary
- provided public information such as verifying employment or education status
- maintained current and accurate job descriptions for all employees.
Professional Staffing
- provided and administered human resource department orientation on company policies and programs
- coordinated and maintained the professional and managerial staff selection activity including: internal and external recruitment and placement, prepared classified advertisements and in-house job announcements, coordinated recruiting efforts, and interviewed/tested qualified applicants
- responsible for coordinating the recruitment process, which included telephone screening, interviewing, and reference and background checks.
Employee Benefits
- handled benefit inquiries and complaints to ensure quick, equitable, courteous resolution; maintained contact in person and by phone with insurance company, employees and beneficiaries to facilitate proper and complete utilization of benefits for all employees
- processed group insurance claims which covered company employees and dependents; enrolled new employees in programs and administered changes as necessary
- acted as a mediator between insurance carriers and clients. Processed monthly medical, life and vision insurance bills.
Human Resource Associate •••••May ••••• - May •••••
Human Resources Assistant•••••Dec. ••••• - May •••••
PROFESSIONAL DEVELOPMENT
SHRM’s HR Generalist Program•••••May •••••
Candidate for PHR certification•••••July •••••
SOFTWARE PROFICIENCY
MS Office, Word, PowerPoint, Excel, and Access
PROFESSIONAL ASSOCIATIONS
ASTD, EMA, National Urban League, Society for Human Resource Management and World at Work
EDUCATION
B.S. in Health Management, Howard University, Washington, DC
Strayer University MBA program in Human Resources, July •••••
