Mid-Level Management: Manager, Regional Sales Manager, Director Sales Management, Program Management, Client Services, Training and Development
Dynamic, results focused sales and sales management professional offering more than ••••• years experience in Executive-level leadership for startup, early stage growth and revitalization of existing operations with record setting sales numbers. Recognized for ability to incorporate innovative management techniques, systems, processes and procedures to enhance business practices, increase productivity and boost revenue. Demonstrated ability to lead diverse teams of professionals to higher than expected levels of success. Proven ability to initiate creative marketing and sales programs delivering immediate results. Expertise in organizational development, program management, sales and marketing, solution delivery, team building, risk management and problem solving using innovative market solutions. A strategic thinker, succinct communicator and hands on manager with a constant record of meeting quota. Highly skilled in locating and recruiting candidates who are â€œindustry superstarsâ€ and leading teams to become â€œworld classâ€ sales organizations.
Business Reengineering â€¢ Team Leadership â€¢ Employee Development â€¢ New Business Development â€¢ Profit Growth â€¢ P&L Management â€¢ Process Improvement â€¢ Strategic Business Planning â€¢ Incentive Programs â€¢ Market Analysis â€¢ Account Development/Acquisition â€¢ Consultive & Solution Sales â€¢ Competitive Market Positioning â€¢ Product Launch â€¢ Business Consultation â€¢ Branding â€¢ Executive Presentations â€¢ Contract Negotiations â€¢ HR Employee Relations â€¢ Client Retention & Management â€¢ Team Training & Development
Union Wireless, Cheyenne WY â€¢ April ••••• to Present
Corporate Account Manager Develop and present solutions to Government and Corporate entities. Maintain current account base. Design, coordinate and implement marketing strategies for all trade shows and company sponsored events.
SPRINT/NEXTEL, Cleveland OH â€¢ Dec ••••• to Present A wireless service and solutions provider
Public Sector Account Executive Develop and present solutions to C-Level executives and government entities. Adept at clearly demonstrating tangible ROI from wireless solutions. Increased presence with local, county and state agencies by partnering with niche VAR growing revenues from this sector by •••••%. Recognized for development of new territory plan & strategy to focus on the wireless physician sector, opening up a new vertical for revenue generation.
General Business Account Executive Identified new market segments and significantly expanded existing customer base. Advanced from General Business account executive to Public Sector Account executive in seven months.
YELLOWBOOK USA, Cleveland OH â€¢ Sep ••••• to Dec ••••• Phone book publisher â€“ Print and Web based advertising
Advertising Account Executive Opened a completely un-worked territory surpassing all sales goals I spite of challenges associated with start up and aggressive competition. Cultivated and maintained excellent ongoing relationships with clients providing communication expertise and consistently superior service to ensure continued satisfaction and increased business. Generated the highest volume of new account in one month and was recognized with a monetary award, consistent in reaching required quota.
••••• WKBN/WYFX TELEVISION, Youngstown OH â€¢ May ••••• to Aug ••••• Local Television Broadcast Station
Advertising Account Manager Exceeded actual advertising goals by •••••% by creating market penetration for station. Set company record for most new accounts created in a quarter. Recruited to open territory entrenched with established competitors, reestablished relationship with key clients and agency contracts. Resurrected inactive accounts through consistent sales calls and targeted promotions. Created sales strategies to counter pricing objections and maintain/grow market share despite aggressive competition from rival TV stations. Acted as primary liaison with clients throughout production, maintaining constant contact, facilitating all communications to ensure customer satisfaction.
TIME WARNER CABLE, Akron OH â€¢ Mar ••••• to Oct ••••• Cable Television & High Speed internet access provider
Manager, Commercial Sales, Commercial Services and High Speed Data, North East Ohio and Northwestern PA Transformed an under producing sales team, immediately resolving long standing issues/problems. Instituted sales incentives that elevated performance while building morale and motivation. Ramped area sales •••••% in first four months of tenure. Held P%L responsibility for regional sales division through direct training, leadership and supervision of sales team and ••••• independent sales organizations throughout NE Ohio. Grew independent VAR organizations from 1 to ••••• over a one year period. In charge of onsite training, policy adherence, goal setting, incentive programs, product promotions and competitive sales commissions which produced an increase of revenue growth of •••••%. Designed, developed and implemented an innovative training program to produce a highly effective sales team. Developed and managed sales tools, including Lead generation software, ROI calculators, sales presentations and scripting.
XO COMMUNICATIONS, Cleveland OH â€¢ Oct ••••• to Mar ••••• Competitive Local Exchange Carrier (CLEC)
Senior Account Executive, Youngstown OH and Pittsburgh PA Developed sales territory with focus on National and midsized accounts and built strong client base with highly competitive environment through cold calling, networking and incentive programs. Interfaced directly with top level executives, negotiated high dollar contract and coordinated implementation. Manage accounts and orchestrate post sale professional services when needed. Acquired portfolio of ••••• accounts through identification of unique business opportunities. Execution of corporate presentations and strong contract negotiations/closings.
SBC/AMERITECH, Youngstown OH â€¢ ••••• to ••••• Regional Bell Operating Center RBOC/Incumbent Exchange Carrier (ILEC)
Competitive Account Executive â€“ Winback Met aggressive annual business winback goals and delivered consistent annual growth in sales volume. Recognized for ability to develop and maintain quality customer relationships. Focus on selling solutions to fit customers unique technology needs. Grew existing customer base by an average of ••••• new accounts â€œwon backâ€ annually through solution selling. Increased sales in major accounts while expanding local customer base. Selected to mentor other members of sales team providing training, guidance, share best practices and in-field sales coaching. Awarded •••••% club in ••••• Achieved sales person of the month.
MCLEODUSA, Youngstown OH and Akron OH â€¢ ••••• to ••••• Competitive Local Exchange Carrier (CLEC)
Sales Manager, Youngstown and Akron Markets Charged with developing market strategy and revitalization of lowest performing branch in Akron with resulted in •••••% increase in sales and ••••• million in annual revenue. Ranked #1 in Sales management for region in first year of tenure. Achieved profitability for Youngstown market in 8 months, far exceeding expectations. Provided coaching and training that allowed 3 direct reports to receive the companies President Club Award for quota attainment. As a Tier 3 market, Youngstown market outperformed the Tier 1 and Tier 2 markets in the region. •••••
CTSI/COMMONWEALTH TELEPHONE SERVICES INC. Binghamton NY, Youngstown OH and Akron OH Competitive Local Exchange Carrier (CLEC)
Sales Manager/New Market Development â€“ Youngstown OH, Akron OH, Rochester, NY Introduced bundled services package targeted to small businesses resulting in •••••% growth in market share. Fast track promotion through three increasingly responsible positions. Exceeded sales penetration goals: generating #1 Company- wide for number of new accounts and #2 in revenue.
Trainer - Youngstown OH, Akron OH, Rochester NY, Binghamton NY Consistently ranked as one of the top performers in the company, selected to lead the mentoring/training program for emerging markets.
Communications Consultant - Binghamton NY Consistently met/exceeded quota surpassing targets as much as •••••%. Entry level as account executive earned progressive positions based on setting sales records. Achieved •••••% of quota and qualified for Presidents Circle, positioned as top 5 in Company.
Early Career includes inside/Outside sales and Sales Management experience with two Mortgage Bankers. If details are needed please ask.
POWER FUNDING GROUP INC., Binghamton NY â€¢ ••••• to ••••• District Manager
SOURCE ONE MORTGAGE SERVICES INC., Binghamton NY â€¢ ••••• to ••••• Office Manager/MIS Manager/Senior Loan Processor
UNITED STATES COAST GUARD â€¢ ••••• to ••••• Yeoman Second Class (E•••••)
Presently pursing my Bachelors in Business Management ••••• Sprint/Nextel Sales & Product Training â€“ Various ••••• Yellowbook USA Sales Training ••••• Sales Management Series: Getting Results from your Team ••••• Prospecting your way to the Top ••••• SBC Sales & Product Training - Various ••••• McLeodUSA â€“ Climbing your way to the top ••••• CTSI Sales & Telecommunications Boot Camp ••••• US Coast Guard Management Information Systems ••••• US Coast Guard Leadership & Management School ••••• US Coast Guard Yeoman Class A School Graduate Greater Johnstown High School, Johnstown PA
Professional Achievements Above and beyond Award â€“ Statewide Funding US Coast Guard Good Conduct Medal & Achievement Medal Top Sales Producer â€“ CTSI Top Sales Producer â€“ SBC Ameritech Top Sales Office â€“ McLeodUSA Sales person of Month â€“ WKBN/WYFX Employee of Month â€“ WKBN/WYFX