SUMMARY
Energetic, results-oriented, self-starting Business Systems
Analyst with extensive experience in a fast-paced business
environment. Skilled in identifying and resolving issues
between business requirements and system functionality.
Supported numerous areas of the business including: Supply
Chain, Manufacturing, Finance, Engineering, and Quality
Assurance.
* Conceptualized, designed, tested and implemented
innovative solutions for new and existing Manufacturing
Execution Systems while meeting or exceeding business
requirements.
* Rapid comprehension of complex short- and long-term
project initiatives.
* Skilled in MS Office Products, Oracle Manufacturing
Application Suite, SQL, UNIX™ Shell, WorkStream, Visio •••••
PROFESSIONAL EXPERIENCE
••••• – •••••
AGERE SYSTEMS (formerly Lucent Technologies)
Allentown,PA
Business Systems Analyst (••••• - •••••)
Analyzed and created system solutions in support of
multi-billion dollar global manufacturing operation by
maximizing system functionality and business procedures.
* Authored documentation for customized Oracle
Manufacturing Application Suite (OAS)/WorkStream interface
functionality, reducing user errors.
* Led investigation of customized WorkStream
work-in-process interface, eliminating adjust lot errors and
saving $•••••K yearly support costs.
* Managed cross-functional team, resulting in a •••••%
reduction of customized WorkStream system interface errors
and savings of $•••••K yearly.
* Introduced improved rework control using WorkStream
default return feature, reducing interface support
maintenance by •••••%.
* Developed system solutions for OAS/WorkStream
interfaces, improving interface stability.
Product & Material Identification Team Lead (•••••)
Directed short-term project responsible for developing a
global procedure to uniquely identify items across the
business utilizing the Oracle Manufacturing Application
Suite platform.
* Expanded standard functionality of Oracle Quality
Module collection plan, resulting in streamlining the item
identification process from 2 days to less than ••••• minutes.
* Developed strategic decision to utilize standard
functionality rather than custom development, resulting in
substantial savings of $•••••K and very rapid delivery (2
months) of working solution.
* Created and managed agreements, business
specifications, and technical designs with business partners
on innovative procedures including removing intelligence
from the part number.
* Developed and executed the testing plan, ensuring
•••••% performance between business requirements and solution
functionality.
* Supervised project activity of direct reports,
meeting all milestones and cost targets.
Allentown Site Production Support (••••• - •••••)
Provided Manufacturing Execution Systems support for
manufacturing lines generating $•••••+ million in revenues.
* Implemented Oracle Application Suite for worldwide
multi-billion dollar manufacturing organizations,
eliminating $•••••K/month mainframe rental costs.
* Served as BETA test Subject Matter Expert for
location’s OAS implementation, verifying business
requirements and system functionality.
* Provided Business/Technical support for critical
Oracle Application Suite and custom in-house developed UNIX™
systems that enhanced user efficiency and system data
integrity.
* Served as Application Administrator for custom UNIX™
Route Builder system, installing upgrades and patches after
creating and completing a comprehensive testing plan.
* Developed system structure and functionality for the
manufacturing line that greatly simplified shop floor
transactions, reducing transaction time by •••••%.
* Analyzed and transformed OAS/business operating
procedures that reduced accounting errors by •••••%.
* Improved Bill of Materials item attributes, reducing
transaction time by •••••%.
* Developed new business procedures to conform to OAS
functionality, increasing product visibility in the business
system.
* Developed procedures to resolve OAS/WIP interface
errors, improving WIP integrity.
Project Manager UNIX™ Route Builder Implementation (•••••)
Managed multiple projects to convert data from a mainframe
Manufacturing shop floor system to in-house developed UNIX™
system with defined deadline and cost constraints.
* Developed conversion processes for data transfers
between systems, reducing the conversion effort by •••••%.
* Provided continuous technical support for validation
of converted data, allowing users to focus on routine data
changes.
* Created and implemented training for information
system users on UNIX™ system functionality that improved the
accuracy of data entered.
* Successfully implemented company wide UNIX™
Information System, meeting all milestones and cost
constraints with no negative operating impact.
Route Builder, Wafer Fabrication (••••• - •••••)
Provided expert knowledge of in-house production control
system and implemented advanced features for Process
Engineering Group responsible for multi-million dollar
microelectronics silicon wafer fabrication and manufacturing
processes, completing complicated change requests on
schedule with rapidly changing priorities.
* Developed electronic manufacturing process sequences
compliant with ISO •••••, including facility (i.e.,
equipment), operation, master routes, generic and
engineering tables, quality parametric data, and technology
exceptions.
* Formulated business/engineering specifications for
upgrades to in-house process control system, reducing
process error rate from •••••% to 0%, resulting in savings of
$•••••K per month.
* Implemented innovative uses of existing
functionality to reflect engineering requirements, creating
reliable evaluation procedures that contributed to
manufacturing savings of $•••••K per month.
* Wrote instructions and trained engineers and
manufacturing associates on newly introduced functionality,
improving data reliability and reducing manufacturing
interval.
EDUCATION
DeSales University ••••• Center Valley, PA
B.A. Business Management
Dual concentration computer science and business management
Cum Laude
