The University of Texas at Arlington Bachelor of Arts - Business Management Awarded •••••
U.S. Airways/Mesa Airlines Pheonix SkyHarbor Airport •••••/•••••Present
Customer Service Agent
Creating an enjoyable and positive travel experience for passengers with disabilities, those travelling for business or pleasure. Developing a rapport or relationship with passengers as well as confronting and diffusing volatile situations when flights are cancelled or delayed.
Charter Director Blue Star Jets, LLC
•••••/1/••••• — 5/1/••••• Princeton, NJ Fostered client relationships with high net worth individuals who frequent private aviation travel. Clientele includes Celebrities, Sports Teams, Corporate Officers, Royalty, and Foreign Dignitaries. Negotiated sales contracts and managed flight schedules for both International and Domestic travel. Attend numerous Public Relations events as a Brand Ambassador. These events generated significant sales in both existing and new markets. Utilizes exceptional networking skills to generate new sales leads by developing business relationships with other high value service providers. Proficient in Microsoft Office applications and Customer Relationship Management.
Assistant Vice President of Sales and Marketing Beazer Homes
•••••/1/••••• — 5/•••••/••••• Tri-State Area (New York, New Jersey, Pennsylvania) Managed a team of sales agents from ••••• communities and produced record sales for consecutive years. Retained overall responsibility for public facing websites, internet sales, phone sales, and transfer of clients to one of ••••• communities in the Tri-State area. Energetic closer. Maintained consistently high sales conversion rates. Scheduled, planned, and organized marketing events throughout the tri-state area. Managed all aspects of marketing events including online, print, and radio/TV campaigns. Assisted the VP of Marketing in all aspects of marketing materials and events and product development.
Royal Consulting Owner/Operator
5/1/••••• — 6/•••••/••••• Chandler, AZ Provided consulting services to a diverse customer base on building effective marketing plans and utilizing industry recognized best practices. Mastered new product data to assist clients in designing, developing and implementing plans for success in sales, marketing and advertising. Collaborated with Ad Agencies, IT departments, and corporate communications teams to improve online presence. Analyzes online web reports, click-through data, and visitor trends to improve the corporate website and increase visitors. Successfully Identified and developed solutions to web site problems; broken links, typographical errors, and formatting inconsistencies. Social media expert proficient at integrating podcasting, blogging, and other social media outlets to improve brand awareness and increase sales••••• Provided recommendations for IT purchases based on technical, business, and security requirements.
Sales and Marketing Agent Long and Foster Real Estate
••••• — ••••• Yardley, PA Sales agent including sales, contractual and financial dealings related to construction of new and pre-owned homes. Interactive support with home buyers, sellers and attorneys. Cultivation of business relationships while utilizing productive marketing techniques.
Sales and Marketing Manager MacIntosh Inn
••••• — ••••• Langhorne, PA
Performed front desk operations, reservation handling, and auditing of a high volume hotel in a summer tourism corridor. Managed Sales and Marketing events to promote corporate events during off-peak months.
Phone Sales/Marketing and Reservationist American Airlines AMR Corp.
••••• — ••••• Dallas, TX
Interfaced with customers to create airline reservations. Assisted with marketing campaign to sell travel packages and follow-on business with frequent fliers.
Russian Children’s Welfare Society Benefit Committee Co-Chair
••••• — Present New York, NY
Event Planning Donor Relations Fundraising Experience Donor Development