SUMMARY
I am an experienced manager with the skills in accomplishing tasks that I set out to do working with my team to succeed. While a majority of my experience is in the insurance industry, the exposure I have gained from teamwork and problem-solving with a large variety of businesses has exposed me to many disciplines and occupations. My main assets are my customer-focused attitude and work ethic.
Skills
*Personnel and records management
*Accounting and credit management
*Sales and customer service.
*Hiring, training, and performance monitoring of personnel.
*Purchasing, budget compliance and regulatory guidelines.
*Interpersonal communication, public relations, data analysis, computer use and thrive with multi-tasking.
*Negotiation and Problem-Solving
*Investigation and Reporting
Experience
Field Representative, Mueller Insurance Services •••••Present
Senior Claims Adjuster, Pinnacle Risk Management ••••• – •••••
Claims Manager, Intermountain Claims, Billings, MT •••••
Claims Manager, Valor Insurance, Billings, MT •••••
Senior Claims Adjuster, CIGNA, Murray, UT •••••
Claims Manager, Montana State Fund, Helena, MT •••••
Senior Claims Adjuster, Worker’s Compensation Fund, Murray UT, •••••
Qualified Rehabilitation Representative, Job Analysis Inc., Walnut Creek, CA •••••
Charles S. •••••, page 2
Specialized Training
A.S., Business Administration, Utah Valley University
Worker’s Compensation College, IAIABC, Tempe, AZ
State of Montana Supervisory Training, Helena, MT
ADA Compliance, DVICA, Walnut Creek, CA
Advanced Supervisory Skills, AEM, Billings, MT
Affiliations
Past Commander, Burley American Legion Post •••••
Commander, American Legion, District 5 Idaho
1st Vice Commander, Mini-Cassia Veterans
Treasurer, Veterans of the Vietnam War, Post 1
References
Gary Gourley, Vice-President Claims, Advantage Worker’s Compensation Insurance Company, Salt Lake City, UT (•••••) •••••
Joe Maynard, Partner, Crowley Law Firm, Billings, MT (•••••) •••••
Jim Hintz, Crowley Law Firm, Billings, MT (•••••) •••••
Garn Schumann, Former Business Associate, Orem, UT (•••••) •••••
Destin Swartz, West Professional, Cedar Hills, UT, (•••••) •••••
Chris Wolf, Idaho Business Forms, Burley ID, (•••••) •••••
Reed Gibby, Burley, ID (•••••) •••••
