OBJECTIVE••••• To become involved with a reputable company where I can expect to learn, share, and apply my skills in an upbeat workplace. ••••• EDUCATION••••• UNIVERSITY OF CENTRAL FLORIDA Orlando, FL -August ••••• Bachelor of Science in Criminal Justice Overall GPA •••••/••••• Criminal Justice GPA •••••/••••• Course emphasis also in Psychology ••••• EXPERIENCE ••••• The Cheesecake Factory••••• Winter Park, FL••••••••••Present · Certified Trainer -Motivate, lead, and coach a team of •••••+ servers in a $••••• million annual sales environment. -Teach new and existing staff proper restaurant procedures and policies. ••••• -Coach server staff individually on personal strengths and opportunities -Serve as and extension of management as well as a liaison between management and staff.
Smokey Bones ••••• Orando, FL ••••• · Certified Trainer••••• -Develop, train, and lead a staff of •••••+ servers in a concept restaurant for a Fortune ••••• corporation. -Cultivate and prepare training materials for new staff orientation, classroom, and hands on training programs. -Reinforce learning and development through on-going training. -Mentor server staff on development and career growth.
Olive Garden••••• Tampa,FL ••••• · Hospitality and Service -Provide unexceptional customer satisfaction to ensure profitable company growth. -Maintain a positive and enjoyable work environment. -Uphold the company culture, principles, and beliefs. ••••• Best Buy Brandon, FL ••••• · Customer Service, Installations, and Sales -Assist in sales and serve as a link between the installation and sales teams. -Perform professional installation of diverse car audio components.
HONORS AND MEMBERSHIPS
University of Central Florida Merit Scholar Florida Bright Future Scholar University of South Florida Dean’s List University of Central Florida Dean’s List University of Central Florida Alumni Association ••••• SKILLS ••••• Computer: Windows ••••• and XP, Microsoft Word, Power Point, Adobe Photoshop; Exceptional Communication, Learn Quickly, Highly Motivated, Team Player, Work Well Independently