EDUCATION:
M.P.A. Public Sector, Valdosta State University, Valdosta, Georgia •••••
B.B.A. Marketing, Valdosta State University, Valdosta, Georgia •••••
QUALIFICATIONS
SUMMARY: Excellent interpersonal, organizational and communication skills. Ability to negotiate, adapt to new situations, problem solving, team player, detail oriented and able to work with minimal supervision.
COMPUTER
LITERATE: Microsoft Word, PowerPoint, Excel, PeopleSoft Financials, Banner, MAC 0S 9 & •••••
EMPLOYMENT•••••
HISTORY:
••••• Georgia Institute of Technology Accountant I - Atlanta, Georgia
Responsible for billing/invoicing internal and external customers. Processed Continuing Education, Institute of Paper Science & Technology, and medical/dental insurance payments. Assisted in commercial collections. Ran general account ledgers. Redistributed Fed-Ex and P-Card charges to departmental accounts. Posted reimbursement transactions to departmental accounts and filed supporting documentation. Updated submitted proposals on file share. Senior Accounting Assistant - Atlanta, Georgia
Reconciliation and processing of student refunds. Processed direct deposits and researched questions regarding all student refunds. Responsible for placing stop payments when necessary. Processed outside scholarship and loans as directed by Financial Aid. Responsible for providing fee certification letters when needed. Assisted with the registration process and all other functions of the Bursar’s Office.•••••
•••••
••••• State Farm Insurance Companies
Claim Representative - Stockbrige, Georgia
Responsible for handling property damage and bodily injury claims. Negotiated and settled bodily injury claims with attorneys. Scheduled assignments for estimators to inspect vehicles. Completed Lawsuit Fact Sheets, Third-Party Pre-Trial Reports and Closing Reports, which were
forwarded to in-house counsel.
Customer Service Assistant - Valdosta, Georgia
Answered busy switchboard system and greeted customers. Assisted in mail and filing. Responsible for drive-in appointment logs for two offices. Assisted the Estimatics Department in printing photographs and down loading disc for drive-in appointments. Processed and mailed subrogation letters to claimants and insurance companies. Sent certificates of coverage to attorneys, and processed letters with titles to salvage yards. Assisted the Claim Processor in sending letters and making payments to medical providers.
REFERENCES: Furnished upon request.
