Education: King’s College Wilkes-Barre, PA Marketing, B.S. Work Experience: Staffing Manager 6/••••• - Present Allied Services, Scranton, Pa
Successfully eliminated Agency Usage in Facility, saving company ••••• million annually for past four years.
Reduced overtime from 9% to 4% and have maintained for almost one year. Savings to company over $•••••,•••••
Played a pivotal role in transitioning facility to the Kronos scheduling and payroll system. This required educating ••••• staff members and being available to meet with staff and guide them through the process.
Day to day responsibilities include but aren’t limited to developing and monitoring staffing patterns, ratios, mixes and replacement strategies for a six unit ••••• bed skilled nursing facility. Writes all staff schedules ensuring proper coverage based on unit needs and acuity. Approves all time off requests, leave of absences, FMLAs and overtime requests while preparing schedules and after schedules have been distributed to units. Continually, works to determine the most cost effective way to utilize staff. Receives, records and monitors all staff call- offs, and handles disciplinary action in accordance with Absence Control Guidelines. Solely responsible for ensuring that all staff licenses are up- to-date and a copy is on file before allowing them to be scheduled. Solely responsible for signing off on every staff members timecard and submitting to payroll for processing. Approves changes in schedules, status or hour changes and processes appropriate paperwork. Tracks FMLA usage. Monitors light duty employees Utilizes knowledge of wage and hour regulations to cost-effectively schedule staff by being aware of overtime regulations with non-exempt staff. Monitors payroll reports to look for discrepancies or cost saving ideas. Monitors overtime utilization. Drafts employee communications regarding scheduling policies or programs. Performs costing analysis of compensation and develops new schedules or compensation structures. Develops cost control procedures to assure maximum coverage at the least possible cost to company. Prepares statistical reports regarding scheduling, nursing hours, and daily nursing ratio reports. District Manager 9/••••• - 4/••••• Acorn Markets, Wellsboro, Pa
Successfully, remodeled and opened an existing location to include a restaurant, as well as , the convenience store and gas station.
Directed and Managed the consolidation of several locations to ensure a smooth transition and ensure continued profitability for the company.
Established and monitored customer service standards. Executed employee salary changes, promotions, transfers and terminations. Trained new store managers and monitored entry level training and conducted management training programs. Assured productivity levels were maintained through effective monitoring of training needs and staffing levels. Maintained effective communication with supervisor on management development, store operations and profitability. Formulated departmental and location goals, strategies and operating policies and procedures. Ensured goals, strategies, operating policies and procedures, safety and security practices were maintained. Evaluated need for changes and updates to retail operations manuals. Supervised monthly retail inventories. Verified adjusted totals and questioned discrepancies. Planned and executed merchandising layouts and followed through on all sales promotions for maximizing sales. Established inventory levels and product mix through category management practices. Made recommendations for vendor additions/deletions. Interacted with vendors to maximize sales and resolve issues. Conducted managers meetings and was involved in store meetings. Identified required repairs and maintenance and ensured appropriate notification to rectify problem had occurred. Assured that all-corporate activities and operations were carried out in compliance with local, state and federal regulations and laws governing business operations. Monitored competitive pricing activity.
Sales Staffing Analyst 2/••••• - 9/••••• Lord & Taylor, Wilkes-Barre, PA
Analyzed all ••••• stores’ sales to determine who would be given additional hours for big sale days and special events.
Self-taught oneself Adobe Photoshop Software and trained entire department to use.
Traveled with new Analysts to train them on our role within the store during our annual store visits.
Oversaw 9 stores with a combined revenue of $••••• million, to ensure that store level executives were monitoring hours usage to stay within their budget. Counseled management in reference to any associate issues which might arise. Responsible for creating all staff schedules for all nine stores. Trained Store Executive Teams in reading and analyzing daily reports and in various software programs to manage associates and hours. Maintained data which tracks selling areas to ensure that sales are recorded to the right vendor departments, selling and scheduling zones, as well as, ASMs. Responsible for planning, creating and managing each stores staffing for the Holiday Season.