Career Objective: Receptionist/Admin Assistant
HIGHLIGHTS OF QUALIFICATIONS
• Excellent communication and interpersonal skills
• Experience answering multi-line telephone system
• Strong time management and organizational abilities
• Proven ability to work in a fast paced environment
• Works well independently and in a team
• Strong Customer Service Skills
• Computer skills: MS Word, Excel, Power Point, Simply Accounting, & Outlook
EMPLOYMENT EXPERIENCE
Receptionist••••• ••••• ••••• Trinity Lodge
• Answered Multi-line phone, greeted residents & families, filed documents, & performed required office jobs.
Receptionist ••••• •••••
PLACEMENT GROUP
• Worked for this temp agency .
• Greeted people entering office, answered questions & directed visitors
• Answered, screened & forwarded calls, & took messages and provided information
• Accepted messengers and courier deliveries.
Personal Support Worker •••••
PARAMED
• I provided in home care for clients
Office Clerk/Receptionist •••••
KELLY SERVICES, HAMILTON, ON
• Greeted clients
• Answered multi-line telephone system
• Typed correspondence, memos, reports using MS Word
• Created and revised spreadsheets using Excel
• Data entry using Excel and in house software program
• General office duties
Personal Support Worker •••••
TOWNSVIEW LIFECARE CENTRE, HAMILTON, ON
• Provided activities of daily living for residents
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EDUCATION AND TRAINING
Word, Excel, PowerPoint, Simply Accounting ••••• - •••••
MOHAWK COLLEGE, HAMILTON, ON
ESL Teaching Certificate •••••
OXFORD SEMINARS, TORONTO, ON
Data Processing Diploma (2 year program) ••••• - •••••
MOHAWK COLLEGE, HAMILTON, ON
Health Care Aide Diploma ••••• - •••••
MOHAWK COLLEGE, HAMILTON, ON
COMMUNITY INVOLVEMENT
Bookkeeper •••••
Young Adults Group Part-time
• Helped to lead community group focusing on relationship building and spiritual growth
• Collected monies; handled journal entries, bank deposits, and year end financial statements
ESL Teacher •••••
CHINA
• Taught Conversational ESL to 6 large classes high school students
• Developed additional resources for learning, i.e. games
• Encouraged students to participate through hands on activities
• Creativity resulted in consistent high attendance
ESL Teacher •••••
HAMILTON PUBLIC LIBRARY, HAMILTON, ON Part-time
• Taught ESL to Asian, 4 hours per week
ESL Teacher •••••
TAIWAN
• Taught ESL to ••••• high school students plus tutored two students
Participated in an independent Mission Organization Outreach •••••
RUSSIA•••••
• Helped repair an orphanage in Moscow, stripped wallpaper, painting, cleaning etc.
REFERENCES AVAILABLE UPON REQUEST
