• Excellent communication and interpersonal skills • Experience answering multi-line telephone system • Strong time management and organizational abilities • Proven ability to work in a fast paced environment • Works well independently and in a team • Strong Customer Service Skills • Computer skills: MS Word, Excel, Power Point, Simply Accounting, & Outlook
Receptionist •••••••••• PLACEMENT GROUP • Worked for this temp agency . • Greeted people entering office, answered questions & directed visitors • Answered, screened & forwarded calls, & took messages and provided information • Accepted messengers and courier deliveries.
Personal Support Worker ••••• PARAMED • I provided in home care for clients
Office Clerk/Receptionist ••••• KELLY SERVICES, HAMILTON, ON • Greeted clients • Answered multi-line telephone system • Typed correspondence, memos, reports using MS Word • Created and revised spreadsheets using Excel • Data entry using Excel and in house software program • General office duties
Personal Support Worker ••••• TOWNSVIEW LIFECARE CENTRE, HAMILTON, ON • Provided activities of daily living for residents
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EDUCATION AND TRAINING
Word, Excel, PowerPoint, Simply Accounting ••••• - ••••• MOHAWK COLLEGE, HAMILTON, ON
ESL Teaching Certificate ••••• OXFORD SEMINARS, TORONTO, ON
Data Processing Diploma (2 year program) ••••• - ••••• MOHAWK COLLEGE, HAMILTON, ON
Health Care Aide Diploma ••••• - ••••• MOHAWK COLLEGE, HAMILTON, ON
Bookkeeper ••••• Young Adults Group Part-time • Helped to lead community group focusing on relationship building and spiritual growth • Collected monies; handled journal entries, bank deposits, and year end financial statements
ESL Teacher ••••• CHINA • Taught Conversational ESL to 6 large classes high school students • Developed additional resources for learning, i.e. games • Encouraged students to participate through hands on activities • Creativity resulted in consistent high attendance
ESL Teacher ••••• HAMILTON PUBLIC LIBRARY, HAMILTON, ON Part-time • Taught ESL to Asian, 4 hours per week
ESL Teacher ••••• TAIWAN • Taught ESL to ••••• high school students plus tutored two students
Participated in an independent Mission Organization Outreach ••••• RUSSIA••••• • Helped repair an orphanage in Moscow, stripped wallpaper, painting, cleaning etc.