•••••
OBJECTIVE
To obtain a full-time position where my work experience and skills will be utilized to benefit the organization and the customers being served.
HIGHLIGHT OF SKILLS
&#•••••; Property Management Responsible for showing apartments, processing applications, running credit checks, typing lease agreements, as well as, assisting tenants moving into units.
&#•••••; Customer Service Assist customers with needs either on the phone or in person.
&#•••••; Housekeeping Cleaning fast and efficiently.
&#•••••; Cashiering Count out drawer and responsible for the money balancing at the end of the shift.
&#•••••; Computer Skills in MS Word •••••, MS Works ••••• and Excel •••••
&#•••••; Administrative Assistant Assisting the office manager with documents and budget maintenance, and data entry.
&#•••••; Attitude I possess an open, friendly attitude and I am willing to help in any way I can. I am always willing to learn new ways to improve on my abilities.
PROFESSIONAL EXPERIENCE
Center for Professional Development Aims Community College: 7/•••••/••••• to Present
&#•••••; Perform data entry into a large integrated database system (Banner).
&#•••••; Budget maintenance.
&#•••••; Clerical duties (typing, file maintenance, answering phones).
&#•••••; Room scheduling and set-up (conference and training rooms)
Calendar maintenance and updates.
&#•••••; Preparation of contracts, requisitions and correspondence to presenters, employees; employee registration.
&#•••••; Website update
&#•••••; Video rendering
&#•••••; Basic program set-up and take-down.
Resource Lab Technician Aims Community College: 2/••••• to 7/•••••/•••••
Fort Lupton Campus
&#•••••; Assist students with course work, e-mail, and any computer technology used in the resource lab.
&#•••••; Administer tests to students for instructors and notify the instructor by e-mail that the students test in either in their mailbox or being sent thru intercampus mail to the Greeley campus.
&#•••••; Keep a count of the students who enter and use the lab.
&#•••••; Encourage the students to log into our Accutrack system to that tracks student use of the lab electronically.
&#•••••; Assist students with locating their school ID number, if they dont know it.
&#•••••; Check out library and text books to students.
&#•••••; Keep the lab area clean and orderly.
Clerical Assistant Aims Community College: 1/••••• to •••••/••••• - Learning Resource Center / Student Success Center/ Disability Access Services
&#•••••; Assist full-time employees with office duties such as preparing student files, shredding confidential documents that are no longer needed, typing, and computer input
&#•••••; Assist students in the process of acquiring a tutor
&#•••••; Answer incoming calls and take messages
&#•••••; Sort mail and distribute it to the other offices in the building
&#•••••; Check the copy machine and printers daily to be sure there is plenty of paper
&#•••••; Empty the shredder when it is full and replace the bag
&#•••••; Organize and inventory the stock room once a month
&#•••••; Prepare requisitions to order items that are needed
&#•••••; Deliver time sensitive documents to other buildings on the Greeley campus
&#•••••; Assist in setting up new budget accounts for the following fiscal year
&#•••••; Input student information into both Excel and Argos databases
&#•••••; Create and update student files
&#•••••; Locate student records in Aims database (Banner)
&#•••••; Print student class schedule from Banner to enter into databases
&#•••••; Fax requests for authorization on student disabilities
&#•••••; Copy important documents for student files
&#•••••; Print accommodation letters for students
&#•••••; E-mail students concerning their letters, course schedule, and other important documentation
Property Manager - Anderson Business Resources: 6/••••• to •••••/•••••/•••••
&#•••••; Answered phones to set multiple appointments daily to show apartments to perspective tenants or take messages for the Office Manager.
&#•••••; Processed applications by running a financial background check through Equifax.
&#•••••; Typed lease agreements and covered the terms of the lease with new tenants.
&#•••••; Checked unit prior to move in to be sure the unit was ready, and assisted new tenants upon moving into the unit.
&#•••••; Set up general contracts for detailed general cleaning, blind and carpet cleaning.
&#•••••; Scheduled a walk-thru with previous tenant upon move out to ensure the unit is left in good condition and/or make aware of damages to the unit.
&#•••••; Accepted rent payments and processed receipts for tenants.
&#•••••; Prepared deposits and ran to the bank.
&#•••••; Assisted the General Office Manager with daily errands and other tasks.
&#•••••; Updated forms of vacancy and cleaning schedules on the computer.
&#•••••; Composed letters to tenants concerning lease violations or intent to vacate.
Hillside Baptist Child Care Center Group Leader/Van Driver: 3/••••• to 5/•••••
&#•••••; Over saw classrooms while other group leaders to a break
&#•••••; Drove company van to pick up and drop off school age children
&#•••••; Taught and helped school age children with homework
&#•••••; Kept all children until facility closed and all parents had picked them up
&#•••••; Locked and checked all doors of facility
StarTek, Inc. AT&T Representative: 3/••••• to 6/••••• - This was a temporary job because I had my second child in June of •••••
&#•••••; Answered incoming phone calls to assist customers with the set up of their phone service
&#•••••; Looking up customer accounts on the computer to assist with any problems
&#•••••; Dealt with difficult customers in the most positive way possible
&#•••••; Consulted the help desk when unsure how to handle a situation
EDUCATION
Aims Community College: 1/••••• to ••••• My official graduation date was on December •••••, ••••• During my time at Aims, I also held part-time positions in both the Learning and Organizational Development department and the Student Success Center.
Graduation date: December •••••, •••••
AAS degree in Business Technology Administrative Assistant Certificates in:
&#•••••; Business Tech- Administrative Assistant
&#•••••; Business Tech-Advanced Office Specialist
&#•••••; Business Tech-Word Processing Skill Enhancement
&#•••••; Business Tech-Multi-Media Skill Enhancement
&#•••••; MCAS Certification (#AvLh-w3k2)
••••• L. •••••
•••••
Evans, CO •••••
(•••••) •••••
REFERENCES
Roland Thiel
••••• West 7th Street
Greeley, CO. •••••
(•••••) •••••
Janet Halpain
••••• Fairacres Drive
Greeley, CO. •••••
(•••••) •••••
Don Machendrie
••••• West •••••th Street, #•••••
Greeley, CO. •••••
(•••••) •••••
Kim Wallin
Student Support Services
Professional Advisor
Aims Community College
(•••••) •••••
Paul Reynolds••••• ••••• Water Front Street
Evans, CO. •••••
(•••••) •••••
Roslyn Wikoff
••••• •••••th Ave. Ct.
Greeley, CO. •••••
(•••••) •••••
Janet Krause
Academic Resource Center
Aims Community College
Home phone: (•••••) •••••
Becky Chandler
Staffing Specialist
Aims Community College
Work phone: (•••••) •••••
Barbara Crane
Program Coordinator
Disability Access Services
Aims Community College
Home phone: (•••••) •••••
Work phone: (•••••) •••••
