Objective Seeking a customer service position due to previous and current experience, where I can advance and prepare for my future. Searching for a steady job that can be enjoyable as well as educational with the feeling that Im contributing my time and service to a great business.
Qualifications Leprino Foods Lemoore, CA Warehouse Shipping/Receiving Clerk Dec •••••current Working in the shipping and receiving office where I schedule appointments, manifest orders, work with AS •••••, answer phones, receive product and do all the paper work on it, make order packets, pick product by customer specifications, print fill order sheets, fax and e-mail Certificate of Analysis (COA)s, work with Quality Control on getting held product released ,key movement sheets, file, clean office, attend issue meetings, and any other things needed. Unloading trucks with fork lift or pallet jack as needed. Forklift certified.
Alert Cellular Visalia, CA Inventory Oct ••••• Count cell phones and accessories, making sure everything is there and in place.
College of the Sequoias Visalia, CA Admissions Clerk Sept •••••Nov ••••• Answer phones direct students to other offices, transfer calls, take in admission and transcript requests, file, fax, sort mail.
Office Team Visalia, CA Customer Service Rep Oct ••••• July ••••• Outbound call center, call customers to collect on past due cell phone accounts to ensure service is current and active. Also assist customers with any questions pertaining to their cell phones or rate plans, and add or remove features.
Budget Car and Truck Rental Lemoore, CA Customer Service/ Reservation Sales Agent Oct •••••Aug••••• Inbound calling center taking care of customers that need car and truck quotes and reservations. Also assist the customers with any questions that they may have pertaining to their reservation or quote.
Education Fresno Pacific University Fresno, CA Bachelors Degree, Business Administration- Current Student
College of the Sequoias Visalia, CA AA Degree in Liberal Arts Aug •••••May •••••
Relevant Experience Computer skills, customer service, typing ••••• wpm, operate office equipment, shipping and receiving, clerical, Microsoft office, Microsoft Outlook, JD Edwards, AS•••••, Novell, Cyber docs, Microsoft Word, Microsoft Excel, Power Point, Fork lift certified