Professional Objectives
Well-rounded, detail-oriented professional seeks administrative job that can utilize skill base and provide new challenges.
SKILLS
- Ability to rapidly acquire a working knowledge of policies and corporate philosophy
- Superior organizational, interpersonal, and project management skills enabling prioritizing of tasks
- Eagerness to work collaboratively in a team environment with ability to work independently
- Working knowledge of general office equipment and ability to learn operation of complicated machinery
- Experienced in staff supervision and procedural training
- Adept at critical analysis and problem resolution
- Strong focus on serving the needs of internal and external customers in a positive and cooperative manner
- Excellent oral and written communication skills
- Proficient in Microsoft Word, Excel, and PowerPoint •••••
- Proficient at typing
EXPERIENCE
Bastion Technologies, Inc. / June ••••• – Present
••••• Dodd Road / Huntsville, AL •••••
Administrative Assistant:
- Communicate effectively with customers and employees by phone and email on a daily basis
- Administrative duties: Word Documents, PowerPoint presentations, Excel spreadsheets, develop organizational charts, review, analyze, and evaluate data, and generate reports, maintain Outlook calendar, schedule meeting rooms, records management, prepared Bi-Weekly Notes, prepare cover letter for company deliverables, prepare and type correspondence, memorandums, messages, personnel and administrative forms, coordinate meetings, organize and file paperwork, and prepare purchase requests
- HR duties: employment verifications, check personal references, maintain log of past and current employees, coordinate travel arrangements, update travel log, audit travel expense reports, and direct concerns to appropriate personnel
- Training Coordinator for approximately ••••• employees; ensuring compliance with regulations
- Coordinate Awards Program including: collecting nominations, preparing certificates, and organizing Awards Presentation
- Social functions Coordinator: coordinate the company Awards Banquet, Thanksgiving luncheon, and company representative for the Peer Awards Committee
- Coordinate the company’s charitable efforts - ‘Operation Shoe Box’ and ‘Kids to Love’
Operon Biotechnologies / August ••••• – June •••••
••••• Seminole Drive / Huntsville, AL •••••
Technical Support (November ••••• to June •••••):
- Communicated effectively with customers by phone and email on a daily basis
- Provided product information for potential and existing customers
- Records management
- Prepared and typed correspondence
- Reviewed, analyzed, and evaluated data, and generated reports and charts
- Answered customer pricing /ordering questions and communicated potential leads to sales team
- Received and documented customer complaints and troubleshot customer concerns, including possible problems associated with laboratory technique
- Monitored special orders and coordinated with Production /Quality Control to ensure timely product delivery
Lab Associate II (August ••••• to November •••••):
- Responsible for all aspects of post synthesis processing of both DNA and RNA production
- Records management in E2 and LIMS databases
Research Genetics, Inc. / September ••••• to December •••••
••••• Memorial Parkway / Huntsville, AL •••••
Customer Care Associate (April ••••• to December •••••):
- Researched products to assist customer with questions
- Reorganized company library and made listing of periodicals
Project Coordinator (December ••••• to April •••••)
- Initiated, prioritized, and managed up to six different projects at any one time
- Developed in-house SOP’s for BAC Library construction
- Organized and setup work schedule for four lab technicians
- Prepared and typed correspondence to customers
- Responsible for BAC library construction
- Served as member of Safety Committee
- Coordinated CPR Training Program
Research Associate (March ••••• to December •••••):
- Worked on numerous lab projects; setting up and designing work on each project
- Maintained meticulous records of each project
- Designed and implemented SOP guidelines for picking and arraying robot
EDUCATION
B.S. in Biology, University of Alabama in Huntsville
