Highlights of Qualifications
&#•••••; Excellent communication and interpersonal skills
&#•••••; Proven organization skills with strong attention to detail
&#•••••; Experienced in peer training, with a sincere desire to help people succeed
&#•••••; Demonstrated commitment to continuous quality improvement in operations
&#•••••; Well-rounded experience in customer service and inventory management
&#•••••; Highly motivated, enthusiastic and reliable with excellent attendance records
&#•••••; Computer proficiency includes Microsoft Word, PowerPoint, Windows, and Excel Spreadsheet applications
&#•••••; Background in Human Services and experience in working closely with people
Education
Quinebaug Valley Community College, Danielson, CT•••••••••• – Present AS Degree General Studies (In Progress)
Dean’s List ••••• – •••••, ••••••••••
Work Experience
Justice Resource Institute, Thompson, CT ••••• – Present
Residential Counselor
&#•••••; Assist student’s in a classroom setting
&#•••••; Maintain a safe environment for both students and staff
&#•••••; Co-facilitate Group Therapy sessions with clinicians and students
&#•••••; Advocate for student’s needs and desires
&#•••••; Care for adolescents with cognitive and behavioral deficits
Commerce Insurance Company, Webster, MA•••••••••• - •••••
Senior Mail Clerk
&#•••••; Responsible for efficient opening and sorting high volume of incoming mail
&#•••••; Identifies mail using AS••••• software program to locate loss and claim numbers
&#•••••; Loads carts to deliver mail to various units
&#•••••; Processes and identifies lawsuit papers and subpoenas
&#•••••; Logs and delivers checks to supervisors
Wal-Mart, Putnam, CT••••••••••
Customer Service/Inventory Control
&#•••••; Responsible for inventory management and reconciliation
&#•••••; Circulated inventory to ensure adequate product stocking
&#•••••; Complied with company policies to ensure safety for employees and customers
&#•••••; Used computer automated pick list to replenish merchandise
Better Value Supermarket, Danielson, CT••••••••••
Customer Service Supervisor•••••
&#•••••; Supervised and trained front-end employees
&#•••••; Implemented operational activities within all areas of store
&#•••••; Managed nightly deposits and resolved customer issues
&#•••••; Supervised merchandising, visual presentation, and other store-related activities
&#•••••; Responsible for reporting sales results and all other personnel-related activities
References Available Upon Request
