Education: York College of Pennsylvania
Bachelor of Science: Travel and Tourism Administration, Graduated December •••••
GPA: •••••/•••••
Professional Experience
-Extensive production skills in •••••st largest television market in U.S•••••
-Guest Service experience at top vacation destinations in the world-
WELLSPAN HEALTH, York, Pennsylvania •••••
Imaging Information Specialist
•••••; Input information into PACS computer system
•••••; Perform Quality Assurance process on all paperwork
•••••; Notify Physicians of patient exam results
•••••; Assist Radiologists in troubleshooting
SAUBEL’S MARKET, Shrewsbury, Pennsylvania •••••
Department Manager
•••••; Find the best prices and order products from several suppliers
•••••; Check invoices and orders for accuracy and proper content
•••••; Plan ads and upcoming sales
FOX ••••• NEWS, WPMT, York, Pennsylvania •••••
Weekend Promotions Producer, Editor, Writer, Studio Crew
•••••; Produce ••••• second commercial updates and show open
•••••; Edit news packages and promo’s with AVID editing systems
•••••; Assist anchors and producers writing news copy
•••••; Run audio or camera during live television newscast
•••••; Edit “Heather’s Expecting” and “I CAN Challenge” weekly packages
UNIVERSAL ORLANDO, Orlando, Florida •••••
Attraction Lead, Dueling Dragons, Flying Unicorn
•••••; Supervise up to ••••• team members during the day
•••••; Respond to and resolve all major guest situations
•••••; Meet daily budgets by managing team member hours
•••••; Train new team members, conduct IOA Action! Guest Service park tours
•••••; Oversee downtimes, evacuations, and all aspects of safety
•••••; Complete daily reports, count sheets, and other paperwork
Past experience-
••••• Children’s Museum of Pittsburgh, Pittsburgh, PA
••••• Disney’s Grand Floridian Resort, Orlando, FL