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Program Manager

Erie, PA 16510
Email
•••••
Phone
•••••
Job Function
Management & Business, Military & Government
Experience
5 – 10 Years
Education
4-Year College Degree
Employment Type
Any Position Type
Salary
$40-60k
Citizenship
U.S. Citizen
Member No.
24665119
Last Activity
01/30/2011

Resume

•••••


An enthusiastic supervisor, with over five years of progressive experience in Court Administration, who has the ability to lead and motivate staff. Knowledgeable in all aspects of daily business operations in a professional setting to include: administrative responsibilities, managerial functions and program development. Creative and self-motivated employee looking for new management challenges.


PROFESSIONAL EXPERIENCE

Fort Myers, FL &#•••••; Lee County Pretrial Services, Administrative Office of the Courts ••••• – Present

SUPERVISOR, Intake and Investigation Unit:
Overseeing a •••••/7 unit comprised of 6 employees responsible for the screening, investigation and processing of arrested defendants booked into the Lee County Jail; while simultaneously continuing with all Team Lead responsibilities for the Intake and Investigation Unit.
Primary duties include:

&#•••••;Training/Cross-training•••••&#•••••;Scheduling and timesheets
&#•••••;Unit statistics &#•••••;Law enforcement liaison
&#•••••;Department uniform inventory &#•••••;Work performance reviews
&#•••••;Judicial calendaring•••••&#•••••;Corrective action/Coaching
&#•••••;Unit support and coverage &#•••••;ADA/FMLA requests and compliance
&#•••••;Work performance quality assurance/development
&#•••••;Employee working files


Fort Myers, FL &#•••••; Lee County Pretrial Services, Administrative Office of the Courts April ••••• – August •••••

INTERIM ADMINISTRATIVE SERVICES SUPERVISOR:
Overseeing the Pretrial Services Department’s operations, program development and work performance reviews for ••••• employees; while simultaneously continuing with all Supervisor responsibilities for the Intake and Investigation Unit. Serving under the Deputy Criminal Justice Director, assumed the role of second-in-command for the Pretrial Services Department. Primary duties include:

&#•••••;Database point of contact &#•••••;Report requests/statements of work
&#•••••;Written directive system &#•••••;Database update•••••
&#•••••;ADA/FMLA requests and compliance (department)
&#•••••;Supervisor working files &#•••••;Department statistics
&#•••••;Work performance reviews (supervisors)•••••
&#•••••;Administrative support &#•••••;Certification requests
&#•••••;Training coordination/documentationand compliance•••••
&#•••••;Judicial liaison


Fort Myers, FL &#•••••; Lee County Pretrial Services, Administrative Office of the Courts •••••

TEAM LEAD, Intake and Investigation Unit:
Overseeing a •••••/7 shift of 3 employees – in the absence of a supervisor – who are responsible for the screening, investigation and processing of arrested defendants booked into the Lee County Jail; while simultaneously continuing with all Officer responsibilities for the Intake and Investigation Unit. Primary duties include:

&#•••••;Court presentation &#•••••;Jail Management/defendant review
&#•••••;Cross-training &#•••••;Supervisor liaison
&#•••••;Shift coverage and support &#•••••;New-Charge reports
&#•••••;Bonded packets•••••&#•••••;Shift work performance review
&#•••••;Minor personnel issues


Fort Myers, FL &#•••••; Lee County Pretrial Services, Administrative Office of the Courts •••••

OFFICER, Intake and Investigation Unit:
Member of a 3 person shift working a •••••/7 rotating schedule at the Lee County Jail. Primary duties include:

&#•••••;Defendant interviews•••••&#•••••;Criminal history investigations
&#•••••;Warrant searches &#•••••;Defendant releases
&#•••••;Screening for legal representation•••••
&#•••••;DCF reporting/victim liaison
&#•••••;Substance Abuse assessments &#•••••;Mental Health assessments
&#•••••;Diversion Program identification



PROFESSIONAL TRAINING AND TECHNICAL SKILLS

&#•••••;NCIC/FCIC certified•••••&#•••••;Microsoft Outlook
&#•••••;Microsoft Office (Word, Excel, Power Point)
&#•••••;J.I.S. (Judicial Inquiry System) &#•••••;Odyssey / e-Portfolio
&#•••••;FACC member (Florida Association of Community Corrections)
&#•••••;C.J.I.S. (Criminal Justice Inquiry System)



CORE PROFESSIONAL STRENGTHS

&#•••••;Policy and Procedures•••••&#•••••;Accreditation Compliance
&#•••••;Staff Scheduling / Timesheets &#•••••;Team Building•••••
&#•••••;Staff Training•••••&#•••••;Investigative Reasoning / Reporting
&#•••••;Public Speaking•••••&#•••••;Legal Terminology
&#•••••;Conflict Resolution / Problem Solving
&#•••••;Motivational Interviewing &#•••••;Project Management
&#•••••;Inventory Maintenance / Purchase Orders
&#•••••;Report / Essay Writing•••••&#•••••;Employee Hiring Process
&#•••••;Change Requests / Statements of Work
&#•••••;Personnel File Organization &#•••••; Corrective Action•••••
&#•••••;Employee Coaching and Counseling



EDUCATION

Saint Leo, FL •••••Present

Saint Leo University – Online MBA Program
Master of Business Administration


Saint Leo, FL •••••

Saint Leo University
Bachelor of the Arts: Criminal Justice
Honors Program
Cum Laude