Customer-service-driven Sales Representative with impressive sales history and demonstrated track record for building/maintaining trusting business relationships, developing accounts from ground zero, promoting/implementing innovative marketing programs, and driving sales and profitability. Persuasive motivator and problem solver respected for identifying and translating client needs into creative service and tangible/intangible product solutions. Confident and dynamic self-presenter with exemplary emphasis on professionalism, quality, and customer service excellence.
CAREER OBJECTIVE A progressive position that will capitalize on my extensive advertising, sales, and consulting experience. QUALIFICATIONS PROFILE Customer-service-driven Sales Representative with impressive sales history and demonstrated track record for building/maintaining trusting business relationships, developing accounts from ground zero, promoting/implementing innovative marketing programs, and driving sales and profitability. Persuasive motivator and problem solver respected for identifying and translating client needs into creative service and tangible/intangible product solutions. Confident and dynamic self-presenter with exemplary emphasis on professionalism, quality, and customer service excellence. CAREER HISTORY MAILSOUTH, INCORPORATED, Askov, Minnesota, March ••••• - Present •••••(Leading national direct-mail and fulfillment company.) •••••Territory Sales Representative ••••••••••; Developed Duluth, Brainerd, Grand Rapids, and Cambridge Territory from ground floor, initiated business-to-business calls on multi-industry retailers, presented/marketed coupon programs, and delivered record-breaking sales growth. ••••••••••; Ranked as Sales Person of the Month for achieving outstanding new and existing account sales volume and exceeding monthly ad production objectives. GLOBALSPEC, Lino Lakes, Minnesota, ••••• - August ••••• •••••(Multi-million-dollar national web-based advertising producer for industrial manufacturing companies.) •••••Minnesota Account Executive ••••••••••; Initiated business-to-business calls on industrial manufacturers including Banner Engineering, Turck, Cat Pumps & Eaton, established a lucrative sales territory from the ground floor, managed ••••• accounts, and delivered $•••••,••••• in sales revenues. ••••••••••; Built/sustained loyal client relationships, provided superior customer service, orchestrated account production from order through final delivery, and sustained •••••% client retention ratios. ••••••••••; Pioneered new business development opportunities, penetrated new markets, and created additional profit centers. ••••••••••; Presented value-added service offerings and expanded existing account volume and profitability. DATACHEST, Montreal, Canada, ••••• - ••••• •••••(Startup environmental health and safety development company.) •••••Midwest Account Executive ••••••••••; Initiated contacts with Fortune ••••• companies including Raytheon, Gates Rubber, Apple Computer, Coors Brewery Company, consulted with senior managers, and presented business-specific software solutions, and negotiated software sales ranging from $•••••,••••• to $•••••,••••• THOMAS REGISTER OF AMERICAN MANUFACTURERS, Lino Lakes, Minnesota, ••••• - ••••• •••••(Multi-million dollar industrial multi-media marketing organization) •••••Advertising Sales Representative ••••••••••; Built/maintained independent business operation from ground floor. ••••••••••; Distinguished as number one Minnesota Representative Sales Contractor-of-the-Year for three consecutive years. ••••••••••••••• Page Two CAREER HISTORY THOMAS REGISTER OF AMERICAN MANUFACTURERS, Lino Lakes, Minnesota, ••••• - ••••• •••••Advertising Sales Representative ••••••••••; Received three nominations for most prestigious National Contractor-of-the-Year Award. ••••••••••; Ranked in top ••••• out of ••••• national representatives in ••••• and ••••• for leading sales production, new business development, account renewal ratios, and new product line sales. ••••••••••; Consistently placed in top •••••% for new sales growth and profitability for all years. ••••••••••; Increased sales from $•••••,••••• to $•••••,••••• and expanded account base from ••••• to ••••• ••••••••••; Initiated client contacts through cold calls and direct mailings and developed new business. ••••••••••; Maintained continuous service presence, built loyal customer relationships, and drove continued business growth. ••••••••••; Oriented clients to new technologies, presented e-commerce opportunities and solutions, and negotiated sales of cutting-edge websites and auxiliary support services. ••••••••••; Strategized/presented multi-media, CAD drawing and integrated CD packages to corporate client base. ••••••••••; Consulted with customers and customized package options to meet individual account needs. ••••••••••; Targeted industrial business marketplace and successfully marketed intangible product line. GRACO INC., Minneapolis, Minnesota, ••••• - ••••• •••••Customer Service Representative ••••••••••; Consulted with clients and identified/resolved technical issues. ••••••••••; Repeatedly commended for sensitivity to client needs, sales production, and customer service excellence. ••••••••••; Developed and leveraged product and computer system knowledge and technically supported end users. ••••••••••; Provided inside sales support and recommended service options and solutions. ••••••••••; Processed customer returns and addressed policy and procedural issues. VINCENT METALS, Minneapolis, Minnesota, ••••• - ••••• •••••Inside Sales Representative ••••••••••; Negotiated telephone sales of commercial metal and fastener products to new and existing accounts. ••••••••••; Received numerous letters of acknowledgement for outstanding customer service. ••••••••••; Visited Metro Area customers and provided on-site consultation and services. ••••••••••; Prepared and presented cost estimates, expedited orders, and documented material certifications. EDUCATION UNIVERSITY OF ARIZONA, Tucson, Arizona ••••••••••; Bachelor of Fine Arts Degree ••••••••••; Double Major: Drama Education & Speech Communications ••••••••••; Areas of Emphasis: Public Speaking, Interpersonal Communication ••••••••••; GPA: •••••, Dean’s List COMPUTER LITERACY ••••••••••; Microsoft Word •••••; ACT! •••••; Windows XP/7 •••••; Excel •••••; PowerPoint •••••; Dell & Toshiba Laptops/PCs
I would like to express my interest in a challenging sales position with your organization.
I am an energetic and accomplished sales professional with a proven capacity for building a highly profitable account base and providing the continuous service presence that wins and sustains customer confidence and loyalty. My •••••year sales performance history includes developing a lucrative account base from ground zero, selling intangible products, and driving dramatic profitability increases.
Realizing that the first and most critical part of a sale is selling ourselves and our company, I have successfully built exceptional professional relationships and created rich referral networks. My flair for acquiring/utilizing product knowledge, researching/analyzing current markets, and developing customer-specific sales solutions accounts for my systematic achievement of targeted corporate objectives. In addition, my humorous and attentive approach, and ability to think out of the box have been identified as major contributors to my sales success. Customer service excellence has been the focal point that has permitted me to exceed client expectations and produce high client retention ratios.
At this point, I am seeking a position that will make greater application of my performance track record in a challenging sales position.
Some of the qualities and credentials I have to offer are:
••••••••••; •••••year marketing and sales history ••••••••••; Top performing sales producer ••••••••••; Accomplished communicator, motivator, and promoter ••••••••••; Multi-focused organizer and priority manager ••••••••••; Bachelor of Fine Arts Degree
I feel confident that I can bring much to a progressive company and would be pleased to explore mutually advantageous employment opportunities with your growth-oriented operation. My resume is enclosed for your review and I welcome exchanging thoughts with you at your earliest convenience.